Data Scientist Director (Customer & Product Analytics)-Executive Director

JPMorgan Chase; Jacksonville (FL); Hybrid; USD 140,000 - 180,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

JPMorgan Chase is seeking a Data Scientist Director to lead the Customer & Product Data & Analytics Team in Jacksonville, Florida. This role involves developing and implementing data strategies to address complex business challenges within the Private Client sector.

Ideal candidates will have over 10 years of experience in advanced analytics and management, extensive knowledge of analytics tools, and strong leadership skills. The position offers a hybrid work model, combining in-office and remote work opportunities.

Qualifications

• 10+ years of experience in advanced analytics work.
• Proficiency in various data analysis tools and languages.
• Experience delivering analytics to executive management.

Responsibilities

• Develop innovative analytics strategies for the Private Client business.
• Lead application of data sciences and analytics.
• Mentor and lead a team of advanced analytics professionals.

Skills

Data analysis languages

Machine learning

Data visualization using Tableau

Statistical analysis

Education

BS Degree in a quantitative field

MBA, Master's, or PhD preferred

Tools

Python

SAS

SQL

AWS

Tableau

Job description

As a Data Scientist Director of the Customer & Product Data & Analytics Team, you’ll combine a heavy dose of consultation with leading the development and implementation of analytical and data strategies throughout our Private Client business. To achieve success, you’ll need to be analytically/technically strong, and will have deep customer, product, finance, and strategy analytics expertise at a leading financial services firm, preferably serving consumer, wealth and small business banking segments. As someone with a passion for data and analytics, you’ll be presented with problems that don’t have a defined solution. Your team will be expected to assess and comprehend the situation, then develop analytical and data solutions to proactively address it. The type of analytical projects/questions posed to you and team can be of the highest level of difficulty, each with the chance of having significant impact to the business.

Job Responsibilities

• Develop and support innovative analytics and data strategies for the Private Client business that will leverage new and existing data sources related to customers, products, accounts, transactions, channels.
• Interface directly with senior executives in Finance, Strategy, Product and Data & Analytics teams across the organization
• Solve key business problems by leading the practical application of data sciences/analytics, analytic data design, modeling/machine learning, and data visualization efforts
• Mentor, develop, and lead a team of talented advanced analytics professionals
• Understand client’s business challenges to efficiently structure practical solutions that create favorable business impact
• Innovate with the customer and business impact in mind
• Skillfully work with multiple business partners, clients, and senior executives and communicate with them at their level of analytical/technical understanding

Required qualifications, capabilities, and skills

• BS Degree in a quantitative field and 10+ years of producing and overseeing advanced analytics work to include people management and development
• Experienced in the practical use of customer/account data, channel usage, and client profitability for analytics, segmentation, management insights, loan and product pricing, and sales management to drive market share growth and profitability improvements
• Seasoned Analytics professional with broad knowledge of quantitative and analytical concepts, methods, tools, and technologies
• Proficiency in data analysis languages such as Python, SAS, Java, R, JavaScript, C++, Scala and relational databases/tools like SQL, Teradata, Snowflake, etc.
• Adept at identifying, buying, testing and deploying new data types that can drive insights from varied sources
• Demonstrates well-rounded skills in a variety of areas including: time series analysis, learning algorithms, dimensionality reduction, experimental design, A/B and multivariate testing, and matched pairs analytics
• Robust technical experience in data extraction, transformation, and load (ETL) processing
• Experience with Public and Private Cloud platforms such as AWS, Azure, etc.
• Hands‑on experience in delivering analytics and insights to multiple levels of management supporting Strategy, Finance, Product, and Sales.
• Skilled at creating impactful presentations using Tableau and presenting recommendations in a consultative and influential manner at the executive level

Preferred qualifications, capabilities, and skills

• MBA, Master's, or PhD in a quantitative field preferred: Statistics, Applied Mathematics, Computing and Information Theory, Econometrics, Biostatistics, Operations Research, or Industrial / Electrical Engineering
• Financial Service industry experience desired, but we are open to evaluating candidates with strong analytics backgrounds from other industries
• Strong knowledge of Consumer/Wealth/Investment/Small Business products and services, including deposits, lending, cash management, investments, credit cards and merchant services
• Management of teams that are located offshore

Hybrid-60% in-office

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans