Data Quality Specialist

State of North Carolina; North Carolina; On-site; USD 58,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation

Job summary

The Data Quality Specialist position within the NC DHHS Division of Mental Health will support I/DD, TBI, and Olmstead programs by analyzing data, building dashboards, and generating actionable insights for program strategy. Collaboration across divisions and stakeholders is essential to improve services and outcomes for people with disabilities and mental health needs.

We value transparency, teamwork, and innovative use of data.

Qualifications

• Master’s degree in a discipline related to data analytics or public health.
• Bachelor’s degree in a related field with relevant experience.
• Experience with data dashboards and reporting preferred.

Responsibilities

• Support program staff and stakeholders to collect, understand, and use data effectively.
• Coordinate and support data collection across divisions and stakeholder groups.
• Thorough data cleaning and analysis.
• Develop reports for stakeholders with accurate and accessible data-driven narratives.
• Manage and update project-specific PowerBI dashboards.
• Support continuous quality improvement initiatives.

Skills

PowerBI

Excel

Data analysis

Data visualization

Education

Master’s degree

Bachelor’s degree

Job description

Agency

Dept of Health and Human Services

Division

Mental Health

Job Classification Title

Human Services Program Consultant III (NS)

Position Number

60043351

Grade

NC16

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Data Quality Specialist will support key initiatives within the Intellectual and Developmental Disabilities (I/DD), Traumatic Brain Injury (TBI), and Olmstead sections, including programs such as Inclusion Connects and Inclusion Works. This role combines data analysis, visualization, and reporting with meaningful collaboration across divisions and stakeholder groups. The position plays an important part in generating actionable insights that guide program strategy, improve services, and support the Division’s commitment to community inclusion and quality outcomes.

The IDD, TBI, & Olmstead section within DMHDDSUS is a team of dedicated and passionate professionals who value transparency, collaboration, and innovation across services and programs. We listen closely to our stakeholders and use good data to develop and improve those services and programs to support people with disabilities to live the life they choose.

Key Responsibilities:

• Support program staff and stakeholders to collect, understand, and use data effectively


• Coordinate and support data collection across divisions and stakeholder groups


• Thorough data cleaning and analysis


• Develop reports for stakeholders with accurate and accessible data-driven narratives


• Manage and update project-specific PowerBI dashboards


• Support continuous quality improvement initiatives

Knowledge Skills and Abilities/Management Preferences

Salary Range: $57,983 - $101,470

Recruitment Range: $57,983 - $65,520

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Proficiency in PowerBI and Microsoft Excel, including XLOOKUP and VLOOKUP


• Demonstrated experience in data visualization, data analysis, and developing data-focused reports


• Strong organizational skills and attention to detail


• Ability to manage multiple priorities and competing deadlines


• Excellent written and verbal communication skills

This position is funded in part through federal funds.

This position will close at 11:59 p.m. the night before the end date.

About the NC Division of Mental Health (DMH):

The North Carolina Department of Mental Health provides quality support to achieve self-determination for individuals with intellectual and/or developmental disabilities and quality services to promote treatment and recovery for individuals with mental illness and substance use disorders.

Compensation & Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federallaws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran’s Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.


• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.


• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION:

If there are any questions about this posting, please contact Talent Acquisition at [e-mail].

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Master’s degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience.

OR

Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experienc.

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Contact:

DHHS Workday Support Form