Data Quality & Governance Coordinator

Interface Americas, Inc; LaGrange (GA); Hybrid; USD 40,000 - 60,000; Full time

Job description

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability-without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industryfirst innovation, we remain 'all in' on our goal of becoming carbon negative by 2040, without the use of offsets.

Position Summary

We are looking for a Data Coordinator who is responsible for maintaining existing data integrity, governance & security. Serves as the gatekeeper for data quality, reliability, accessibility and security across all systems. Someone who ensures that protocols & standards established globally are followed. Candidate should be able to remain calm under pressure, provide instruction & guidance on systems & standard operating procedures when needed as well as manage many different queues and requests. Attention to detail and adaptability are essential.

Education

High school degree or equivalent

Skills & Experience

• Highly responsible & reliable
• Excellent knowledge of word processing tools and spreadsheets, MS Excel
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail
• Good communication skills, both written and verbal
• Ability to work well under pressure in a fast-paced environment
• Ability to be adaptable
• Ability to work both independently and as part of a group
• Ability to maintain confidentiality
• Basic understanding of databases & data governance best practices

Responsibilities

• Work as part of a team to achieve a common goal.
• Routinely check for discrepancies within & across various systems and document any changes made to data for integrity & auditing purposes.
• Routinely identify and merge &/or remove duplicates.
• Work on special projects when needed.
• Maintain important account attributes that assist with planning & processing orders.
• Upload campaigns from & for customer events to segment groups of customers for targeted marketing campaigns.
• Research companies to create accurate family tree hierarchy for sales to better manage accounts.
• Teach "customers" (sales, customer service & credit) how to use respective systems when needed.
• Review any visual compliance hits & adjudicate as instructed per legal and **escalate** any suspicious customers to legal for review.
• Review and approve or reject website registration per company procedure.
• Assist customers with web registration or dashboard issues.
• Responsible for entering vendor, AP and employee records into ERP.
• Recommend changes to the system if inefficiencies present themselves.
• Software system testing.

Systems Used (desired knowledge or understanding preferable)

• SAP
• Microsoft Excel
• Jira
• Outlook / Outlook connector

Other

• Comply with safety rules
• Comply with environmental regulations
• Be aware of departmental Material Safety Data Sheets (MSDS)
• Willingness to learn and understand Interface's commitment to sustainability
• Understand and follow company values
• Perform other duties as assigned

#LI-Hybrid

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com . Join us on Facebook , Instagram , LinkedIn ,and Pinterest .

We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.

Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface carpet tile and LVT, nora rubber flooring, and FLOR premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability-without compromise.

Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industryfirst innovation, we remain 'all in' on our goal of becoming carbon negative by 2040, without the use of offsets.

Position Summary

We are looking for a Data Coordinator who is responsible for maintaining existing data integrity, governance & security. Serves as the gatekeeper for data quality, reliability, accessibility and security across all systems. Someone who ensures that protocols & standards established globally are followed. Candidate should be able to remain calm under pressure, provide instruction & guidance on systems & standard operating procedures when needed as well as manage many different queues and requests. Attention to detail and adaptability are essential.

Education

High school degree or equivalent

Skills & Experience

• Highly responsible & reliable
• Excellent knowledge of word processing tools and spreadsheets, MS Excel
• Fast typing skills; Knowledge of touch typing system is strongly preferred
• Basic understanding of databases
• Good command of English both oral and written and customer service skills
• Great attention to detail
• Good communication skills, both written and verbal
• Ability to work well under pressure in a fast-paced environment
• Ability to be adaptable
• Ability to work both independently and as part of a group
• Ability to maintain confidentiality
• Basic understanding of databases & data governance best practices

Responsibilities

• Work as part of a team to achieve a common goal.
• Routinely check for discrepancies within & across various systems and document any changes made to data for integrity & auditing purposes.
• Routinely identify and merge &/or remove duplicates.
• Work on special projects when needed.
• Maintain important account attributes that assist with planning & processing orders.
• Upload campaigns from & for customer events to segment groups of customers for targeted marketing campaigns.
• Research companies to create accurate family tree hierarchy for sales to better manage accounts.
• Teach "customers" (sales, customer service & credit) how to use respective systems when needed.
• Review any visual compliance hits & adjudicate as instructed per legal and **escalate** any suspicious customers to legal for review.
• Review and approve or reject website registration per company procedure.
• Assist customers with web registration or dashboard issues.
• Responsible for entering vendor, AP and employee records into ERP.
• Recommend changes to the system if inefficiencies present themselves.
• Software system testing.

Systems Used (desired knowledge or understanding preferable)

• SAP
• Microsoft Excel
• Jira
• Outlook / Outlook connector

Other

• Comply with safety rules
• Comply with environmental regulations
• Be aware of departmental Material Safety Data Sheets (MSDS)
• Willingness to learn and understand Interface's commitment to sustainability
• Understand and follow company values
• Perform other duties as assigned

#LI-Hybrid

Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com . Join us on Facebook , Instagram , LinkedIn ,and Pinterest .

We are a VEVRAA Federal Contractor. We desire priority referrals of Protected Veterans for job openings at all locations within the State of Georgia. An Equal Opportunity Employer including Veterans and Disabled.