Data Operations Specialist (QuickBooks)

housecall; United States; On-site; USD 45,000 - 53,000; Full time

Benefits offered by this job

Health care (medical, dental, vision)

Employee assistance program

401(k)

Flexible time off

Paid parental leave

Tech reimbursement

Job summary

Housecall Pro is seeking a Specialist, Data Operations to ensure precise data integration and migration for home service pros. You will identify data anomalies, resolve root causes, and drive accuracy across systems, contributing to smoother operations for thousands of Pros.

You will collaborate with product and engineering teams, validate data, and document best practices. A fast-paced, solutions-oriented mindset and curiosity are essential for success in this role.

Qualifications

• Excellent written and verbal communication.
• Strong problem-solving skills.
• Ability to work in a fast-paced, team environment.
• Curiosity and adaptability, ability to learn quickly.

Responsibilities

• Guide Pros through data integration and/or migration setup processes.
• Analyze data quality, identify issues, and develop action plans.
• Assist with data validation, mapping, and synchronization between systems.
• Communicate trends and opportunities to product/engineering teams for improvements.
• Document troubleshooting steps and best practices for self-service resources.

Skills

Communication

Problem solving

Team collaboration

Adaptability

Education

Bachelor's degree or equivalent

Tools

QuickBooks

AI tools

Job description

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together-no matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:

As a Specialist, Data Operations, you play a crucial role in ensuring seamless integration and migration of data for our service professionals (our Pros). You thrive in ensuring precision and completeness of our data. You are responsible for identifying and resolving data anomalies, diving deep to tackle root causes. You have a thirst for learning and commitment to accuracy which makes you an invaluable asset who betters our team, improving the lives of Pros.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:

• Guide Pros through data integration and/or migration setup processes
• Analyze source and quality of data, identify potential issues, and develop custom action plan
• Assist Pros with data validation, mapping, and synchronization between systems
• Communicate consistent trends and opportunities to our product and engineering teams for future improvements
• Document common troubleshooting steps and best practices to enhance customer self-service resources
• Innovate on current processes and proactively seek ways to improve the Pro experience

Qualifications:

• 1-3+ years of full-time customer success, implementation, engineering, or data implementation experience
• Bachelor's degree in a related field or equivalent work experience
• Experience using QuickBooks (Online and/or Desktop) in a professional capacity
• Customer-facing experience in a technical support, onboarding, or training role
• Experience using AI tools to increase quality and efficiency of work

What will help you succeed:

• Excellent written and verbal communication skills
• Strong problem-solving skills
• Ability to work in a fast-paced, team environment
• A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments

Location Dependent information

This role is open to candidates and the expected compensation range for this role is $21.55-$25.35/hour with an OTE of $58,003. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro's the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #