Data Operations Specialist II

Moody's; New York, Northern (NY, KY); On-site; USD 51,000 - 74,000; Full time

Job summary

Moody's is seeking a detail-oriented operations professional to support the end-to-end publication and disclosure workflows for ratings and press releases. You will manage inboxes, track deadlines, and ensure accuracy with controls while collaborating with analysts and stakeholders across global teams.

The role emphasizes process discipline, data tooling, and responsible AI practices to improve efficiency and risk management.

Qualifications

• Bachelor's degree in Finance, Business, Economics or related discipline or equivalent experience.
• Up to one year of relevant experience in operations, workflow processing or financial services preferred.
• Familiarity with operational systems, workflow tools or tracking platforms preferred.

Responsibilities

• Support accurate and timely rating publication, press release, disclosure and dissemination workflows through controlled end-to-end execution.
• Manage shared mailboxes and routine requests, ensuring prompt routing, follow-up, and resolution.
• Prioritize and coordinate work across recurring deadlines to maintain workflow continuity and service levels.
• Perform validations and apply controls to ensure the accuracy, completeness, and readiness of rating-related outputs.
• Resolve standard workflow issues, investigate discrepancies, and elevate non-routine matters when needed.
• Monitor workflow progress, coordinate with analysts and stakeholders, and minimize rework through effective follow-up.
• Identify and expand data, system, or control-related issues that could impact publication quality or execution.
• Support stakeholder communication, provide workflow coverage during peak periods, and leverage data tools and AI-enabled solutions to enhance productivity.

Skills

Attention to detail

Written communication

Verbal communication

Time management

Workflow knowledge

Problem solving

Microsoft Office

AI productivity tools

Education

Bachelor's degree in Finance, Business, Economics or related discipline

Up to 1 year of experience in operations

Familiarity with workflow tools

Tools

Microsoft Excel

AI tools

Data queries

Dashboards

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

• Strong attention to detail, with the ability to perform end-to-end Press Desk tasks accurately and consistently with limited supervision
• Good written and verbal communication skills to respond clearly to analysts and internal stakeholders on routine publication and disclosure matters
• Strong organizational and prioritization skills to manage multiple deadlines across time-sensitive rating release activities
• Working knowledge of operational workflows, key controls, quality checkpoints, workflow tools and tracking reports used to support release execution
• Sound judgment to resolve standard workflow issues independently, identify discrepancies and elevate higher-risk or non-routine matters appropriately
• Proficiency in Microsoft Office applications; foundational experience using approved artificial intelligence productivity tools, basic data queries and standard dashboards is desired
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use

Education

• Bachelor's degree in Finance, Business, Economics or a related discipline, or equivalent experience
• Up to one year of relevant experience in operations, workflow processing or financial services is preferred
• Familiarity with operational systems, workflow tools or tracking platforms is preferred

Responsibilities

Support accurate and timely rating publication, press release, disclosure and dissemination workflows through controlled end-to-end execution.

• Execute end-to-end rating publication, press release, disclosure, and dissemination workflows with accuracy and timeliness
• Manage shared mailboxes and routine requests, ensuring prompt routing, follow-up, and resolution
• Prioritize and coordinate work across recurring deadlines to maintain workflow continuity and service levels
• Perform validations and apply controls to ensure the accuracy, completeness, and readiness of rating-related outputs
• Resolve standard workflow issues, investigate discrepancies, and elevate non-routine matters when needed
• Monitor workflow progress, coordinate with analysts and stakeholders, and minimize rework through effective follow-up
• Identify and expand data, system, or control-related issues that could impact publication quality or execution
• Support stakeholder communication, provide workflow coverage during peak periods, and leverage data tools and AI-enabled solutions to enhance productivity

About the Team

The Release Management team is responsible for ensuring the vital final verifications on press releases, ratings and relevant disclosures are completed before publishing to the Moody's websites and the wider market. The team works together to support different lines of business globally in disseminating this information, whilst ensuring compliance with global regulatory requirements and that internal control processes are followed. The team contributes to Moody's by helping deliver timely and accurate rating-related information, applying defined quality controls and providing responsive operational support to rating teams and internal stakeholders. By joining our team, you will help maintain reliable release execution across a global operating environment.

For US-based roles only: the anticipated hiring base salary range for this position is$51,200.00-$74,150.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status,sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [e-mail]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.