Data Operations Specialist II

PassFort; New York (NY); On-site; USD 51,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental leave

Paid time off

401(k) matching

Stock purchase plan

Tuition reimbursement

Job summary

Moody's is seeking a Data Operations Specialist II to provide comprehensive business administration support to rating analysts within the designated Line of Business (LOB). The successful candidate will handle data capture, updates, lifecycle data maintenance, and quality assurance for a subset of deals, ensuring accuracy and timely processing.

You will monitor mailboxes, assist with rating actions and disclosures, resolve data discrepancies, and build strong client relationships while

Qualifications

• Undergraduate/first-level degree (e.g. Bachelor's degree) required.
• Strong attention to detail and ability to handle repetitive tasks with accuracy.
• Clear written and verbal communication for senior audience.

Responsibilities

• As a Data Operations Specialist II, provide comprehensive admin support to rating analysts.
• Support data capture, data maintenance, and quality assurance for designated deals.
• Monitor mailboxes and respond to internal/external client requests to deadlines.
• Assist with rating actions, disclosures, and regulatory-compliant templates.
• Resolve data discrepancies and escalate issues as needed to analysts.
• Build positive client relationships to ensure high satisfaction.
• Provide backup coverage for designated associates during absences.
• Develop broad knowledge of financial instruments and related practices.

Skills

Attention to detail

Written & verbal communication

Highly organized

Client focus

Interpersonal skills

AI concepts curiosity

Learning mindset

Communicate complex concepts

Education

Bachelor's degree

Tools

MS Office

Job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills And Competencies

• Entry level position. Some relevant work experience and/or relevant internship experience preferred.
• Excellent attention to detail and ability to complete repetitive process with no error
• Clear written and verbal communication skills with an ability to communicate complex business concepts to a senior audience.
• Highly organized and efficient
• Competency in Microsoft Office (Outlook, Excel, Word and Powerpoint.)
• A strong client focused orientation with the drive and enthusiasm required to achieve results and assume customer satisfaction.
• Strong interpersonal skills
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Education

• Undergraduate/first-level degree (E.g. Bachelor’s degree)

Responsibilities

As a Data Operations Specialist II, you will provide and coordinate a comprehensive business administration service to management and rating analysts within the designated Line of Business (LOB). The successful candidate will be responsible for all administrative work related to a subset of deals which includes:

• Support new deal set-up, data capture (e.g., amendments), lifecycle data maintenance, data quality assurance and tracking support to the rating analysts within the designated Line of Business (LOB)
• Performs administrative tasks including but not limited: to data updates, prepares rating action, bulk rating actions, publishing ratings, research and press release templates and disclosures consistent with regulatory requirements, internal policies and guidelines for designated LOB support
• Monitors designated mailboxes to ensure timely and effective handling of internal and external client requests. Organizes work to meet deadlines and time sensitive requests/projects.
• Facilitates resolution to technical issues and/or more complex external inquiries with supervision by Senior Financial Data Associate/Specialist/Team Leader
• Builds positive relationships with clients to ensure customer satisfaction
• Demonstrates the ability to deal professionally with clients. Delivers high level of service across high volume of transactions.
• Promptly and efficiently escalates conflicts/problems/database/data inconsistency
• Able to identify and research issues and/or discrepancies with data and/or requests for follow up with the analyst.
• Resolves basic client inquiries (both internal and external clients)
• Demonstrates increasing awareness of procedures, guidelines and regulatory requirements as it pertains to their job function by asking relevant questions.
• Provide back-up coverage for designated associate in the event of absence and holidays to ensure seamless service to GMO clients
• Willing to accept new challenges
• Demonstrates flexibility with last minute changes in commitments and deadlines
• Contributes positively to the team even under pressure or when performing routine and/or administrative tasks.
• Places interest of the team above individual self-interest
• Continue to develop broad based knowledge of financial instruments, terminology, and related business practices

For US-based roles only: the anticipated hiring base salary range for this position is $51,200.00 - $74,150.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody’s also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion or creed, national origin, ancestry, citizenship, marital or familial status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law. Moody’s also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [e-mail]. This contact information is for accommodation requests only, and cannot be used to inquiry about the status of applications

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.