Data Operations Specialist

Dayforce; Scottsbluff (NE); On-site; USD 42,000 - 62,000; Full time

Job summary

Platte Valley Companies is seeking a Data Operations Specialist to provide operational support for item processing in line with procedures. You will coordinate daily workflows to meet schedules and cash letter deadlines, and monitor ATM deposit processing with documentation for balancing and audits.

The role requires strong analytical and communication skills, ability to handle varied hours, and reliability.

Qualifications

• Experience in operations and/or accounting is preferred.
• Strong analytical and troubleshooting skills are required.
• Proficiency in keyboarding and computer applications.
• Effective oral and written communication including telephone etiquette.

Responsibilities

• Process incoming and outgoing check files, including in-clearing and returns.
• Balance and verify items to ensure accuracy and complete the process.
• Monitor ATM deposit processing in Encenta; research discrepancies and resolve exceptions.
• Respond to internal customer inquiries promptly with accurate information and support.
• Serve as a departmental backup and assist team members as needed.
• Coordinate workflow to meet cash letter deadlines and timely submissions.
• Monitor and resolve tickets/chats in Data Operations queue promptly.

Skills

Analytical

Troubleshooting

Communication

Time management

Education

High School Diploma

Tools

Encenta

Job description

Data Operations Specialist

Platte Valley Companies

JOB SUMMARY:

Provide operational support for all item processing activities in accordance with established procedures. Coordinate daily workflows to meet internal schedules and cash letter deadlines. Monitor and complete ATM deposit processing and maintain required documentation for balancing and audit purposes.

RESPONSIBILITIES:

ESSENTIAL FUNCTIONS:

1. Process incoming and outgoing check files, including in-clearing and returns.
2. Balance and verify items to ensure accuracy and the process is complete.
3. Monitor Encenta to complete ATM deposit processing. Research discrepancies, and resolve exceptions.
4. Respond to internal customer inquiries promptly and professionally, providing accurate information and support.
5. Serve as a departmental backup, assisting team members and supporting various tasks as needed.
6. Coordinate workflow to meet cash letter deadlines and ensure timely submission.
7. Monitor, prioritize, and resolve tickets/chats submitted to the Data Operations queue in a timely manner.

REQUIREMENTS:

Minimum Qualifications:

1. A minimum of one year experience in operations and/or accounting preferred.
2. High school diploma or equivalent.
3. Strong analytical and troubleshooting skills.
4. Proficiency in keyboarding and computer applications preferred.
5. Effective oral and written communication skills, including telephone etiquette.
6. Ability to work varied hours as needed.
7. Core Competencies: Decision-making, dependability, professional development, evaluation, interpersonal skills, prioritization, problem-solving, sales aptitude, and teamwork.

Physical Requirements:

Light Work - exerting up to 20 pounds of force occasionally, and/up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Reaching, fingering, grasping, repetitive motions, stooping, crouching, standing, walking, lifting, climbing, kneeling, talking, hearing, pulling, pushing, thinking, concentrating and interacting with others.

You should be capable of performing in a reasonable manner, with or without reasonable accommodation, the activities involved in this job. A description of the activities involved in this job is listed above.

Machines Used:

Computer, scanner, fax, copier, telephone, calculators, and phone system.

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.