Data Operations Clerk: Mail & Member Records

Webster First Federal Credit Union; Massachusetts; On-site; USD 27,552 - 30,307; Full time

Job summary

Webster First Federal Credit Union is seeking an Operations Clerk to support daily Data Operations tasks, including teller line activity, mail processing, and member account updates. You will help with mailing, address changes, and routine research while ensuring data integrity and regulatory compliance.

The role emphasizes accurate processing, interdepartmental communication, and a positive member experience in a compliant environment.

Qualifications

• Must be proficient in Excel and Word.
• Ability to read, analyze, and interpret written and oral instructions.
• Strong attention to detail and accuracy in data handling.
• Excellent communication with members and staff.

Responsibilities

• Operate the Ops Center teller line and support branch operations.
• Sort and process internal/external mail; prepare courier shipments.
• Handle address changes and perform account research requests.
• Maintain accurate records and support BSA/GLBA regulatory requirements.

Skills

Excel

Word

Reading instructions

Customer service

Education

High school diploma or GED

Job description

Webster First Federal Credit Union is seeking an Operations Clerk to support daily Data Operations tasks, including teller line activity, mail processing, and member account updates. You will help with mailing, address changes, and routine research while ensuring data integrity and regulatory compliance.

The role emphasizes accurate processing, interdepartmental communication, and a positive member experience in a compliant environment.