Data Analyst

LHH; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401(K) with match

FSA

Voluntary Life Insurance

Critical Illness Insurance

Long-Term Disability

Pet Insurance

Employee Assistance Program (EAP)

14 Paid Holidays

Job summary

LHH is seeking a Data Manager for a nonprofit organization in California. The role oversees data across the full lifecycle, focusing on integrity, privacy, and reporting to support service delivery and funder requirements.

You will work with program leadership and the COO to shift from traditional tracking to outcome-driven evaluation, build user-friendly platforms, train staff, and ensure secure data handling across multiple sites.

Qualifications

• Bachelor's degree or equivalent education and experience.
• 3+ years in data management, reporting, analytics, or related fields.
• Experience with databases, CRMs, donor databases, or case management systems.
• Ability to produce reports and dashboards from multiple systems.
• Strong data privacy and security practices.
• Experience training non-technical staff across locations.
• Ability to travel up to 20% in the San Diego area.

Responsibilities

• Direct the administration and improvement of online data platforms to support workflows.
• Partner with leadership to design evaluative frameworks for long-term program efficacy.
• Maintain data privacy, security, and reporting compliance.
• Bridge technical systems and program staff to enable data-driven decisions.
• Transform datasets into actionable reports for philanthropy, outreach, and growth.
• Lead data collection efforts focused on outcomes.
• Develop protocols to capture data beyond standard software constraints.
• Lead training so staff are proficient in platforms and secure handling.
• Provide ongoing technical support for platform use.
• Develop and improve data management processes to enhance integrity and reporting; identify donor trends.
• This role will have no direct reports.

Skills

Data management

SQL

Power BI

Tableau

Excel (advanced)

Data visualization

Stakeholder management

Data privacy

Training staff

Communication

Education

Bachelor's degree or equivalent

Tools

DonorPerfect

ETO

Salesforce

Raiser\'s Edge

Excel

Power BI

Tableau

Oracle reporting tools

Job description

Please note: This is not a C2C or contract role. No visa sponsorship or transfer support available.

We are seeking a Data Manager for a nonprofit organization who will be responsible for the administration, optimization, and strategic development of the organization’s data management ecosystem. This role oversees client, program, and philanthropic data across the full data lifecycle, with a focus on data integrity, privacy, secure handling, and accurate reporting. Working closely with program leadership and the Chief Operating Officer, the Data Manager supports the transition from traditional quantitative tracking to outcome-driven program evaluation and design. The position ensures that online data management platforms are intuitive, user-friendly, and capable of producing high-integrity insights that support service delivery, meet funder requirements, and strengthen public-facing impact narratives. Please note that this agency works in the field of domestic abuse, and the role requires the ability to work in intimate partner violence, sexual assault, and stalking fields on a day-to-day basis.

Responsibilities:

• Direct the administration and continuous improvement of online data management platforms to support efficient organizational workflows.
• Partner with senior and executive leadership to design and implement evaluative frameworks that measure long-term program efficacy and client impact.
• Maintain data privacy, security, and confidentiality standards so that all reporting meets or exceeds legal and funder-mandated requirements.
• Serve as a strategic link between technical systems and program staff to promote a user-friendly data culture that supports timely service delivery and informed decision-making.
• Transform complex datasets into actionable reports that inform philanthropic, outreach, and agency growth initiatives.
• Lead and support data collection efforts focused on data evaluation and program outcomes.
• Develop secondary protocols to capture critical data points beyond standard software constraints.
• Lead and deliver training so staff and volunteers are proficient in agency digital platforms, secure data handling, and best practices.
• Provide ongoing technical support and troubleshooting to ensure consistent and effective platform use.
• Develop, implement, and continuously improve data management processes and standards to enhance data integrity, optimize reporting capabilities, identify donor trends, and support data-driven fundraising strategies.
• This role will have no direct reports.

Must-Have Qualifications:

• Bachelor\'s degree or an equivalent combination of education, certifications, and relevant experience.
• 3+ years of experience in data management, reporting, analytics, database administration, or business systems support.
• Experience managing and maintaining databases, CRM platforms, donor databases, case management systems, or other enterprise data systems.
• Strong experience with reporting, dashboard development, data visualization, data quality management, and translating data into actionable business insights.
• Experience creating reports and ad hoc analyses using tools such as Excel, SQL, Power BI, Tableau, Oracle reporting tools, or similar business intelligence and analytics platforms.
• Advanced Microsoft Excel skills, including working with large datasets, data validation, analysis, and reporting.
• Experience writing or working with database queries and extracting data from multiple systems for reporting and evaluation purposes.
• Ability to maintain data integrity, ensure accuracy, and support organization-wide reporting and program evaluation efforts.
• Experience training, supporting, and collaborating with end users, stakeholders, and non-technical teams across multiple locations.
• Strong communication and stakeholder management skills with the ability to explain technical concepts to non-technical audiences.
• Experience working with confidential, privacy-sensitive, or regulated data, with a strong understanding of secure data handling practices.
• Ability to travel throughout the San Diego area up to 20% of the time to support multiple sites and stakeholders.

Preferred Qualifications

• Experience in nonprofit, social services, healthcare, community services, or other mission-driven organizations.
• Experience administering donor management, fundraising, CRM, or case management systems, including tools such as DonorPerfect, ETO (Efforts to Outcomes), Salesforce, Raiser\'s Edge, or similar platforms.
• Experience supporting fundraising analytics, donor reporting, and data-driven decision-making.
• Experience with business intelligence, advanced reporting, data warehousing, ETL processes, or data integration projects.
• Experience implementing, migrating, or optimizing software systems and databases.
• Familiarity with Power BI, Tableau, SQL, Oracle reporting tools, or comparable analytics and visualization platforms.
• Bilingual language capabilities (written and oral).

Technical Environment

The organization currently utilizes systems including Efforts to Outcomes (ETO), DonorPerfect, Microsoft Excel, and other reporting and database platforms. Candidates do not need experience with every system listed. We welcome professionals from a variety of CRM, database, donor management, case management, and business intelligence environments, as transferable experience can be applied and system-specific training will be provided where needed.

Must maintain personal cell phone for work-related purposes. Working conditions may include possible exposure to communicable diseases related to those typically found in social service settings. The incumbent must reside in California and within 75-mile radius of the City of San Diego.

• Meaningful mission where reporting directly supports funding, services, and community impact
• Opportunity to shape data-driven decision-making organization-wide
• 401(K) with match
• FSA and FSA-Dependent Care
• Voluntary Life Insurance
• Critical Illness Insurance
• Long-Term Disability
• Pet Insurance
• Employee Assistance Program (EAP)
• PTO (12 hours per month for the first 2 years, then increases by years of service)
• 14 Paid Holidays

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers