Data Manager

University Of Michigan; Michigan; Hybrid; USD 34,440 - 48,216; Part time

Job summary

The University of Michigan is seeking a Data Manager for the Office of Academic Multicultural Initiatives (OAMI) in Ann Arbor. This part-time, 20-hour-per-week role coordinates, manages, and reports on program data to support student success initiatives.

You will work with staff, ITS, and evaluators to maintain Salesforce/CRM and other data systems, create reports and dashboards, and help translate operational needs into efficient data workflows that improve program outcomes.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field, or equivalent.
• Three or more years of professional experience in data management, database administration, reporting, BI, or data analysis.
• Experience collecting, validating, managing, reporting data across multiple systems with accuracy and integrity.

Responsibilities

• Data Management & Systems Administration (Salesforce and program data systems).
• Data Management & Reporting: develop recurring and ad hoc reports; ensure data accuracy and accessibility.

Skills

Salesforce CRM

Microsoft Excel

Databases & data warehouse

Reporting tools (Business Objects)

Education

Bachelor's degree in CS/IS/Data Analytics/Business Analytics

Job description

Who We Are

The Office of Academic Multicultural Initiatives (OAMI) supports and celebrates students' unique experiences, backgrounds, communities, and identities. Through a variety of programs, events, and campus-wide collaborations, we provide holistic support to help students achieve their academic goals while developing the skills and perspectives necessary for success in college and beyond. These initiatives support U-M's ongoing commitment to nurturing an intellectually and culturally diverse campus. We accomplish this through direct student service delivery. These services include success coaching, peer mentorship, student organization advising, student leadership development, and grant funding for student organizations and programs. The grant funding promotes academic and multicultural programming.

OAMI leads important university-wide multicultural programs. These programs include the Annual Dr. Martin Luther King, Jr. Symposium and the Native American Student Association Powwow. They also provide gateway services for first-generation and DACA/undocumented students. Additionally, they coordinate eight annual cultural graduation celebration ceremonies.

Job Summary

The Data Manager is a part-time role that serves as the primary point of coordination, management, reporting, and systems support for the Office of Academic Multicultural Initiatives (OAMI) SuccessConnect program. You will support student success initiatives by ensuring the accuracy, integrity, accessibility, and use of program data that informs operations, data flow, assessment, and planning.

The Data Manager works with program staff, ITS administrators, and the Senior Research and Evaluation Strategist. The Data Manager supports data collection processes, reports, and tracking systems. The Data Manager conducts the use of Salesforce/CRM and database platforms. The Data Manager assists staff in identifying data needs that enhance program implementation, student engagement, and continuous improvement. You will promote communication between program operations, data coordination, and data systems, helping translate operational needs into efficient processes that improve workflow, communication, and program outcomes. You will report to the Associate Director of OAMI. You will work a hybrid role in Ann Arbor.

This position is a 20 hour a week 6-month term limited position.

Responsibilities*

Data Management & Systems Administration (35%)

• Serve as the primary administrator and resource for Salesforce and other program data systems.
• Manage student recruitment, registration, participation, enrollment, and engagement tracking processes.
• Maintain data systems that support coach-to-student matching, tutoring participation, and program communications.
• Support staff in using data systems to improve workflow, scheduling, communication, and student engagement.
• Ensure data quality by reviewing program documentation and maintaining accurate records.

Data Management & Reporting (25%)

• Manage program data across multiple systems, ensuring data accuracy, integrity, accessibility, and compliance.
• Develop recurring and ad hoc reports to support operations, assessment, and strategic decision-making.
• Extract, and analyze data from multiple sources to support planning, evaluation, and reporting.
• Monitor data quality, troubleshoot issues, and recommend process improvements.
• Maintain reporting documentation, data definitions, and reporting schedules.

Program Support & Assessment (25%)

• Partner with program staff to identify data needs and develop reporting solutions that support program implementation and continuous improvement.
• Create dashboards, tracking tools, and reports to support program planning, assessment, and evaluation. Prepare data and reports for institutional and external reporting requirements. Recommend enhancements to data collection, reporting processes, and operational workflows.
• Collaborate with program staff and campus partners to improve data collection, reporting, and information-sharing processes.
• Provide guidance on data entry standards, reporting practices, and system use.
• Participate in planning initiatives, continuous improvement efforts, and special projects that support student success and promote the mission of OAMI.
  

Required Qualifications*

• Bachelor's degree in Computer Science, Information Systems, Data Analytics, Business Analytics, or a related field, or an equivalent combination of education and experience.
• Three or more years of professional experience in data management, database administration, reporting, business intelligence, or data analysis.
• Experience collecting, validating, managing, reporting data across multiple systems, while maintaining data accuracy, and integrity.
• Proficiency with:
  • Salesforce CRM
  • Microsoft Excel (can perform complex functions)
  • Databases and data warehouse systems
  • Reporting tools such as Business Objects or similar platforms
    

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses
  

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.