Data Insights & BI Analyst

Navy Federal Credit Union; Pensacola (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Navy Federal Credit Union is seeking a data analyst to support business decisions by providing quantitative and qualitative data analysis and reporting. You will create dashboards and reports, analyze patterns and trends from internal and external sources, and communicate insights to leadership.

The role requires 2+ years in data analysis, strong BI tool skills, and experience with ERP/CRM/database systems. Located in Pensacola, FL, with standard business hours and collaboration across teams.

Qualifications

• 2+ years of experience in data analysis and reporting.
• Basic understanding of business and operating environment.
• Effective skill using business intelligence applications and/or cloud services.
• Knowledge of reporting capabilities of existing ERP, CRM and/or database software vendors.
• Knowledge of data integration, cleaning and validation techniques.
• Effective skill using statistical methods, mathematical techniques, forecasting, cost-benefit analysis.
• Working knowledge of various data structures and the ability to manipulate data within visualization tools.
• Research skills
• Interpersonal skills.

Responsibilities

• Follow standard procedures to create and/or update moderately complex reports and dashboards.
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions.
• Contribute to reports that show key performance indicators, identify areas of improvement into current operations, and display root cause analysis of problems.
• Communicate findings and insight to peers and mid-level management.
• Create specifications for reports and analysis based on business needs and required or available data elements.
• Collaborate with team members and participate in team projects and initiatives.

Skills

Data analysis

Reporting

BI tools

Data integration

Forecasting

Education

Bachelor's Degree in Business Administration, Statistics, or related field

Tools

ERP systems

CRM software

Database software

Job description

Navy Federal Credit Union is seeking a data analyst to support business decisions by providing quantitative and qualitative data analysis and reporting. You will create dashboards and reports, analyze patterns and trends from internal and external sources, and communicate insights to leadership.

The role requires 2+ years in data analysis, strong BI tool skills, and experience with ERP/CRM/database systems. Located in Pensacola, FL, with standard business hours and collaboration across teams.