Data Governance & Pricing Process Architect

Capital One; Deerfield (IL); On-site; USD 81,000 - 92,000; Full time

Benefits offered by this job

Incentive compensation

Health benefits

Job summary

Capital One is hiring a Senior Process Manager to join the Data Governance and Pricing (DGAP) team within Global Payment Networks (GPN). You will manage data-adjacent risks and develop processes and controls across GPN, applying risk management frameworks and applicable policies.

Expect oversight of process improvements, data analysis for recommendations, and collaboration on enterprise initiatives. The role requires experience in Data Governance, Risk Management, and Project Management, with

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management.
• Bachelor’s Degree or military experience preferred.

Responsibilities

• Day to day oversight of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process controls; identify process improvement opportunities and implement them through collaboration with other groups such as the Risk office, BRO and management; make final recommendations for approval on changes.
• Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in the process that may require additional review.
• Resolve complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes; escape breakdowns in the process by asking the right questions and identify/involve the right stakeholders to correct breakdowns.
• Maintain formal process documents (e.g. procedures and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams)
• Collaborate on larger initiatives, including representing department on broader change control forums for input and to represent department interests; may challenge forum decisions if project outcome impacts department processes.

Skills

Data governance

Risk management

Project management

Stakeholder collaboration

Education

High School Diploma or GED

Bachelor’s Degree or military experience

Tools

Microsoft Office

G Suite

Job description

Capital One is hiring a Senior Process Manager to join the Data Governance and Pricing (DGAP) team within Global Payment Networks (GPN). You will manage data-adjacent risks and develop processes and controls across GPN, applying risk management frameworks and applicable policies.

Expect oversight of process improvements, data analysis for recommendations, and collaboration on enterprise initiatives. The role requires experience in Data Governance, Risk Management, and Project Management, with