Data-Focused Junior Customer Success Analyst

webfx.com; Harrisburg (Dauphin County); On-site; USD 47,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Pet-friendly office

On-site fitness center

Generous paid time off

Profit sharing

Merit-based promotions

Job summary

A digital marketing agency located in Harrisburg, PA, is seeking a Junior Customer Success Analyst (Data Focus) to provide client consultations, manage data tracking, and develop a deep understanding of the agency's product suite. Ideal candidates hold a relevant degree and have a passion for data and technology. The position offers a hybrid work environment, competitive salary, and ample growth opportunities.

Qualifications

• Bachelor’s degree in Marketing, Business, or related fields required.
• GPA above 3.4 preferred.
• Entry-level experience in related fields preferred.

Responsibilities

• Provide demonstrations and walkthroughs for clients.
• Educate clients on achieving their goals.
• Perform quality assurance for client's tech stack.
• Consult on internal WebFX technology.

Skills

Customer service or client relations experience

Ability to translate complex technical information

Experience with digital marketing/advertising

Knowledge of Google Analytics

Experience with CRMs (e.g. Salesforce)

Strong analytical skills

Education

Bachelor’s Degree in relevant field

Tools

Google Analytics

Google Tag Manager

CRM Software

Job description

A digital marketing agency located in Harrisburg, PA, is seeking a Junior Customer Success Analyst (Data Focus) to provide client consultations, manage data tracking, and develop a deep understanding of the agency's product suite. Ideal candidates hold a relevant degree and have a passion for data and technology. The position offers a hybrid work environment, competitive salary, and ample growth opportunities.