Data Entry Support Specialist

Solera Holdings, LLC.; Town of Poland (NY); On-site; USD 38,000 - 46,000; Full time

Job summary

Solera Holdings, LLC. in New York State is seeking data entry support to process and digitize vehicle accident reports, verify accuracy, and anonymize photos for data protection. The role requires fluent German and strong English, plus proficiency with Windows and MS Office.

The ideal candidate is analytical, detail-oriented, and able to communicate with stakeholders at various levels, maintaining compliance and contributing to knowledge base articles.

Qualifications

• Fluent in German and good level of English
• Proficiency with Windows OS and MS Office Suite
• Ability to analyze details and ask good questions

Responsibilities

• Processing data from vehicle accident reports/assessments
• Digitization of data from vehicle accident reports/assessments
• Check the entries for correctness and completeness
• Selection and processing of photos from vehicle accident reports/assessments
• Anonymization of photos for data protection
• Ensure compliance procedures, especially data security
• Contribute to and maintain knowledge base articles and documents

Skills

German language

English language

Tools

Microsoft Windows (10/11)

MS Office Suite

Job description

The Role

Solera customers respect and value our products and services. Due to the wide variety of solutions available, from websites to standard applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc.

We need people who provide quality data entry support, do their job proactively, and don’t let stressful situations take them out of their performance. Proactively performs audits of own work or that of others to ensure compliance with established procedures. May work with standalone data systems or enterprise-wide tools supporting activities such as marketing lead tracking, fulfillment, manufacturing, and equipment maintenance or materials transactions.

What You’ll Do

• Processing of data from vehicle accident reports/assessments
• Digitization of data from vehicle accident reports/assessments
• Check the entries for correctness and completeness
• Selection and processing of photos from vehicle accident reports/assessments
• Anonymization of photos from vehicle accident reports/assessments for data protection reasons
• Take responsibility for all duties relating to compliance procedures, especially data security
• Contribute to and maintain knowledge base articles and documents

What You’ll Bring

• Fluent language skills in German and a good level of English, additional language is an asset
• Knowledge and experience with Microsoft Windows (10/11) and MS Office Suite
• Recognition of correlations between software, hardware, and operating system
• Analytical and naturally inquisitive with good questioning skills and good attention to detail
• Able to communicate well and build rapport with people at various levels of a business
• A desire to go the extra mile team and take personal responsibility for resolving issues
• High learning agility and ability to apply knowledge learned
• Interest and pleasure in working in a collegial environment