Data Entry Specialist - Detail-Oriented, Growth Opportunities

Iron Mountain; West Sunbury (PA); On-site; USD 41,000 - 46,000; Full time

Benefits offered by this job

Rate: $19.50 per hour.

Paid time off (14 days)

Flexible work options

Health, wellness, and retirement plans

Job summary

Iron Mountain is seeking a detail-oriented Data Entry Specialist to join our Customer Services & Support Group team. You’ll maintain the integrity of customer inventories by keying data, resolving discrepancies, and managing work orders to keep information secure and accessible.

You will bridge physical records with digital management, ensuring accuracy and trust for clients who rely on our services daily. This role emphasizes precision, collaboration, and ongoing training within a supportive

Qualifications

• High School diploma or equivalent required.
• At least 1 year of data entry experience in a service-oriented or customer-facing environment.
• Strong proficiency in PC applications, MS Office/Word, and comfortable navigating database software.
• Excellent organizational skills with exceptional attention to detail.

Responsibilities

• Input and manage data across the inventory lifecycle, including keying label details, executing electronic carton moves, processing permanent removals, and handling destruction requests.
• Research and resolve data exceptions, discrepancies, and customer inquiries in collaboration with account managers, contract administrators, and special project teams.
• Process hardcopy records into high-quality electronic images, perform quality control audits, and burn project CDs.
• Issue customer documentation, including receipt acknowledgements, destruction certificates, and requested month-end or quarter-end reports.
• Prepare packaged products for delivery, assist customer service workflows, and help train incoming team members.

Skills

Data entry

Attention to detail

Customer service

Education

High School diploma or equivalent

Tools

MS Office/Word

Database software

PC applications

Job description

Iron Mountain is seeking a detail-oriented Data Entry Specialist to join our Customer Services & Support Group team. You’ll maintain the integrity of customer inventories by keying data, resolving discrepancies, and managing work orders to keep information secure and accessible.

You will bridge physical records with digital management, ensuring accuracy and trust for clients who rely on our services daily. This role emphasizes precision, collaboration, and ongoing training within a supportive