Data Entry Operator (Remote) - Typing

Workoo Technologies; Seattle (WA); Remote; USD 35,000 - 50,000; Full time

Job summary

A technology solutions firm is seeking a Data Entry Operator to work remotely. The role involves processing inbound complaints, documenting contacts, and navigating multiple systems. Applicants should have a high school diploma or equivalent with a minimum of 3 years of experience, possess excellent typing skills, and have an active Public Trust Security clearance. The operator must work 8-hour shifts between 8am and 8pm, Monday through Friday, meeting strict guidelines and deadlines.

Qualifications

• 3+ years of professional experience with a diploma or 1 year with an Associate's Degree.
• Active Public Trust Security clearance required.
• Ability to follow strict privacy guidelines.

Responsibilities

• Process inbound complaint system fulfillment.
• Document each contact in a database.
• Navigate multiple computer systems and applications.

Skills

Attention to detail

Efficient typing (40 WPM)

Time management

Education

High School diploma or GED

Associates Degree

Tools

MS Word

Excel

Outlook

Job description

About the job Data Entry Operator (Remote) - Typing

Job Responsibilities:

• Processes inbound complaint system fulfillment
• Uses a knowledge database and follows standard operating procedures (SOP) to respond to various requests
• Navigates multiple computer systems and applications
• Documents each contact in a database
• Performs other duties as assigned

Qualifications:

• High School diploma or GED and at least 3 years of professional experience OR
• Associates Degree and at least 1 year of professional experience OR
• Must have an active Public Trust Security clearance.
• Attention to detail with a high level of data entry accuracy
• Ability to follow documented guidelines and procedures, including strict adherence to privacy guidelines when accessing secure systems
• Efficient typing (40 WPM) and computer skills including experience with outlook, MS Word and Excel
• Must possess excellent time management skills and dependability to meet daily quotas and required goals or deadlines
• Able to work an 8 hours shift between the hours of operation 8am 8pm Monday through Friday based on business needs