Data Entry Operator

The Remas Company; Fort Lauderdale (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

The Remas Company is seeking a data entry professional to perform a variety of clerical tasks in an assigned agency. The role involves handling customer applications, assisting customers by phone, and performing administrative reviews under close supervision.

Responsibilities include queueing applications, searching systems for pending items, cashiering duties, mail sorting, and training new staff on data control workflows.

Qualifications

• Requires one (1) year in data entry or closely related experience

Responsibilities

• Queue applications for review and perform administrative review prior to queuing.
• Assist customers via telephone and direct calls to the proper agency.
• Search systems for pending applications.
• Perform cashiering duties for receipts.
• Assist customers with applications in the public computer area.
• Sort mail and direct it to the appropriate division or person.
• Resolve incomplete or questionable data on Work Orders with Supervisors.
• Attend trainings and complete forms and questionnaires as needed.
• Train new Data Control personnel and set workflow parameters.
• Create customized forms and charts on request from Supervisors.
• Perform related work as assigned.

Job description

Performs a variety of data entry related work in an assigned agency.

Works under close to general supervision according to set procedures but determines how or when to complete tasks.

GENERAL DUTIES AND RESPONSIBILITIES:

• Queues customer applications for review and performs administrative review of customer applications prior to queuing.
• Assists customers via telephone regarding general inquiries. Directs phone calls to the proper agency as needed.
• Performs searches in systems for pending applications.
• Performs cashiering duties for receipts.
• Assists customers with applications in the public computer area.
• Sorts mail in order to determine which mail processor to use and/or direct it to the appropriate division/person.
• Resolves incomplete, problematic, contradictory, questionable data that is indicated on Work Orders, with appropriate Sections' Supervisors via telephone or in person.
• Attends meetings, classes, training, as well as initiates meetings, training, on an as needed basis; fills-out forms and other informational requests and directives; and completes questionnaires.
• Trains new Data Control personnel, sets-up workflow parameters, evaluates their processing capabilities and checks their corrections.
• Creates customized forms and charts upon request from any Sections' Supervisors.
• Performs related work as assigned.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

• Requires one (1) year in data entry or closely related experience