Data Entry Coordinator

RiseMe; Wilmington (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance (ICHRA)

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Short Term Disability Insurance

Long Term Disability Insurance

401K with Matching

Paid Vacation

8 Paid Holidays

Floating Holiday

Pet Insurance

Weekly pay

Job summary

A.R.C. Transit, a member of The Evans Network of Companies, is seeking a Data Entry Coordinator to support Dispatchers and Brokerage Operations.

The role involves accurate data entry of freight-related information, maintaining rate data, and organizing paperwork to ensure timely shipment processing and billing. Ideal candidates have strong typing, attention to detail, and the ability to work independently as well as with a team.

Qualifications

• Requires high school diploma or equivalent and strong data entry skills.
• Experience in customer service and basic computer skills are essential.
• Proficiency with Microsoft Word and accurate data entry is required.

Responsibilities

• Gather work order information and enter data into software systems accurately.
• Maintain customer rate information and review records for accuracy.
• Assist with shipment tracking and communications with customers and drivers.
• Provide general office support and help with departmental projects.

Skills

Customer service

Typing

Microsoft Word

Data entry

Organizational skills

Verbal communication

Independent work

Attention to detail

Time management

Feedback receptiveness

Education

High School Diploma or equivalent

Tools

Loadtrack

Job description

Description

The Data Entry Coordinator, known internally as Logistics Data Entry Coordinator, provides administrative and data entry support to Dispatchers and Brokerage Operations by accurately processing freight-related information and documentation. This position gathers and enters work order information, maintains customer rate data, reviews records for accuracy, and organizes incoming freight paperwork to support timely shipment processing, billing, and payment. The role also assists with shipment tracking, customer and driver communications, filing, and general operational support to help ensure freight moves efficiently through the network.

Essential Job Duties

• Gather work order and shipment information from customers and accurately enter data into applicable software systems
• Maintain customer rate information within Loadtrack
• Review entered information for accuracy and identify and correct data entry errors
• Assist with tracking freight shipments and containers and provide applicable shipment information to team members
• Answer incoming telephone calls from drivers and customers and route inquiries to the appropriate individual or department
• Prepare copies and maintain organized filing of freight-related documentation
• Provide coverage for team members and assist with administrative and operational support as needed
• Assist with general office organization and cleaning responsibilities
• Assist with departmental projects and other assigned tasks as needed

Requirements

Required Qualifications

• High School Diploma or equivalent
• Customer service experience
• Basic computer skills
• Proficiency with Microsoft Word
• Strong typing skills
• Strong problem-solving and critical thinking skills
• Great work ethic
• Ability to work independently as well as collaboration with others
• Strong written and verbal communication skills
• Top-notch organizational and time management skills
• Excellent attention to detail
• Strong sense of urgency
• Receptive to feedback

Preferred Qualifications

• 1+ years of experience in data entry, administrative support, clerical support, or a similar office-based role
• Transportation/logistics industry experience

Why The Evans Network of Companies (ENOC) is Different

At ENOC, we’re more than a workplace—we’re a family. Here’s what sets us apart:

• People & Leadership: We prioritize building strong, meaningful relationships with our employees. Our leaders are approachable, supportive, and dedicated to fostering an environment of growth, trust, and open communication.
• Engaging Job Duties: We understand that fulfilling work leads to job satisfaction. At ENOC, we offer meaningful roles that challenge and empower employees to excel in their areas of expertise while providing the opportunity to make a tangible impact.
• A Family-Oriented Culture: We treat every employee like family. From offering support during life’s challenges to celebrating milestones together, the sense of community and genuine care here sets us apart. You won’t just work with colleagues; you’ll work with friends.
• Positive Work Environment: We foster a culture that emphasizes respect, collaboration, and well-being. The environment is designed to inspire creativity and productivity while promoting a healthy work-life balance, making it a place where you can thrive both professionally and personally.

What's in it for me?

• Individual Coverage Health Reimbursement Arrangement (ICHRA): Evans provides a monthly employer-funded allowance for employees to purchase the individual health insurance plan of their choice through our ICHRA partner, Take Command. This flexible model empowers employees to select coverage that fits their needs, location, and budget.
• Dental and Vision Insurance
• Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Hospital Indemnity Insurance
• Long-Term Care Insurance Program
• Supplemental Term Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• 401K with up to 4% Employer Safe Harbor Matching
• Paid Vacation
• 8 Paid Holidays
• 1 Floating Holiday
• Identity & Fraud Protection
• Pet Insurance
• Paid on a weekly basis!
• Employee referral bonus program ($500)
• The opportunity to work with good humans!

Schedule - In Person, On Site

Monday - Friday, 8:00am - 5:00pm

Location Address

2715 Ashton Dr, Suite 200, Wilmington, NC 28412

A.R.C. Transit, a member of The Evans Network of Companies, provides third-party logistics and transportation solutions to importers and exporters throughout the United States. A.R.C. specializes in innovative container logistics, including matching empty import containers with compatible export loads to create more efficient and sustainable transportation solutions. As part of the Evans Network, A.R.C. combines specialized industry expertise with the resources and nationwide reach of a larger transportation organization.

The Evans Network of Companies is an Equal Opportunity Employer. Candidates who accept a conditional offer of employment will be required to complete a background check and employment verification, including the prior 7 years of employment history, consistent with applicable law.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions:

This position operates primarily within a controlled office environment. The noise level in the work environment is low to moderate. Employees may experience swings in work-related demands of this position.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel, and talk and hear. The employee frequently is required to stand, sit, and reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or bend. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The position often requires sitting for long periods of time in front of a computer.