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Data Entry Clerk, Sr.

Wiraa

United States

Remote

Full time

2 days ago
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Job summary

A leading company in health services is looking for a Senior Data Entry Clerk to support health documentation processes. This remote role involves ensuring data accuracy and integrity while leveraging strong communication and organizational skills. Ideal candidates will have experience in healthcare documentation and data entry.

Benefits

Comprehensive health, dental, and vision coverage
401(k) plan with company contributions
Stock purchase options and performance recognition
Paid time off and flexible work options
Career development opportunities

Qualifications

  • 2+ years in data entry or customer service required.
  • Knowledge of healthcare documentation is preferred.
  • Strong typing and organizational skills necessary.

Responsibilities

  • Contact healthcare providers to collect/verify documentation.
  • Transcribe handwritten medical records into electronic forms.
  • Manage contract-based deadlines and monitor turnaround times.

Skills

Attention to detail
Communication
Problem solving
Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

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About The Company

Optum, part of UnitedHealth Group, is a leading health services innovation company dedicated to improving the health system and empowering individuals to live healthier lives. We provide advanced technology, data-driven insights, and integrated care solutions that positively impact millions of lives across the healthcare continuum. We are committed to equity, environmental sustainability, and health system transformation.

About The Company

Optum, part of UnitedHealth Group, is a leading health services innovation company dedicated to improving the health system and empowering individuals to live healthier lives. We provide advanced technology, data-driven insights, and integrated care solutions that positively impact millions of lives across the healthcare continuum. We are committed to equity, environmental sustainability, and health system transformation.

About The Role

As a Senior Data Entry Clerk, you will play a key role in supporting health documentation processes by contacting healthcare providers, ensuring completeness and accuracy in medical and dental service records, and maintaining data integrity across internal and external platforms. This role requires high attention to detail, strong communication skills, and the ability to work in a fast-paced, remote environment.

Responsibilities

  • Contact healthcare providers via inbound/outbound calls to collect or verify medical/dental documentation
  • Educate providers on contract expectations and documentation accuracy
  • Enter and update service results and statuses in internal systems
  • Review and transcribe handwritten medical records into electronic forms
  • Monitor and manage turnaround times, urgent requests, and contract-based deadlines
  • Coordinate with internal departments to resolve service discrepancies
  • Utilize external databases to update employee medical readiness and mobilization status
  • Maintain detailed notes and accurate data across all systems
  • Support special projects as needed and contribute to process improvements

Qualifications

Required:

  • 2+ years of experience in data entry, customer service, or related field
  • Knowledge of healthcare documentation and medical/dental terminology
  • Intermediate proficiency in Microsoft Office and electronic file/database management
  • Strong typing, communication, and time management skills
  • Ability to identify inconsistencies in data and solve problems independently or in a team
  • Assertiveness and organizational skills in managing time-sensitive workflows
  • Willingness to work on assigned projects and adapt to shifting priorities

Preferred

  • National Career Readiness Certificate
  • Experience with medical or dental transcription

Benefits

  • Comprehensive health, dental, and vision coverage
  • 401(k) plan with company contributions
  • Stock purchase options and performance recognition programs
  • Paid time off and flexible work options
  • Career development and growth opportunities within UnitedHealth Group

Equal Opportunity

Optum and UnitedHealth Group are equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation, veteran status, or any other protected status under federal, state, or local law.

Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative
  • Industries
    Technology, Information and Internet

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

Disability insurance

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