Temp | Administration | Customer Support/Account Rep - Sr | Level 2 / Call Center Representativ[...]

Amicis Global; Ohio; On-site; Full time

Job summary

Amicis Global is seeking a Customer Support/Account Representative to join their team in Columbus, OH. This temporary position requires candidates to manage client inquiries with professionalism and efficiency, ensuring a high standard of service in a dynamic financial environment. Ideal applicants will possess strong multitasking abilities and a desire to contribute to team success while maintaining accuracy in client support tasks.

Qualifications

• Preference for a college degree.
• Previous contact center experience.
• High degree of professionalism and commitment to service.

Responsibilities

• Handle incoming phone calls regarding service inquiries on Brokerage accounts.
• Respond with high accuracy and efficiency while meeting performance metrics.
• Provide functional support in Brokerage Cash Management and Financial services.

Skills

Client Support

Accuracy

Multi-tasking

Team-oriented

Professionalism

Education

College Degree

Job description

Temp | Administration | Customer Support/Account Rep - Sr | Level 2 / Call Center Representative in Columbus, OH 43219

Temp | Administration | Customer Support/Account Rep - Sr | Level 2 / Call Center Representative in Columbus, OH 43219

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Title: Temp | Administration | Customer Support/Account Rep - Sr | Level 2(USD) / Call Center Representative Location: Columbus, OH 43219 Duration: 06 Months Pay Rate: $17.00 - $19.00/- on W2 Roles and Responsibilities: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.

Ability to contribute in a fast paced, team-oriented environment.

Aptitude To Multi-task And Adjust Quickly To Change In a Busy Financial Service Center. Preference For 1 Of The Following Criteria

College Degree.

Previous contact center experience.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

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