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Volunteers of America Los Angeles is seeking a Data Entry Clerk/Office Assistant to support program data needs and front-office tasks on-site in Los Angeles.
The role involves entering enrollment data, verifying records, and assisting with clerical duties while fostering cooperation with staff and clients. A high school diploma and 2–4 years of office experience are preferred.
Volunteers of America is a non profit human services organization committed to serving people in need strengthening families and building communities VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs Upward Bound college prep programs veterans services homeless shelters low income housing programs as well as drug and alcohol rehabilitation Learn more at wwwvoalaorg
VOALA offers competitive medical dental vision and retirement benefits
Through our Head Start and Early Head Start programs we work with children ages 0 5 and their families to provide the skills confidence and stable home life necessary for a smooth transition into kindergarten and beyond Children also receive a broad array of health services including screenings and referrals maintenance of immunization schedules nutrition assessments and follow ups mental health assessments as part of initial screenings and determination if developmental or physical delays are present Children receive health and dental services and have access to ongoing and acute and routine health and dental care Enrolled children receive healthy meals along with an assessment of their nutritional needs and the necessary follow ups Nutrition education is available for parents and incorporated into daily classroom activities for the children
The Data Entry ClerkOffice Assistant provides data entry support within their assigned areas They gather participant data used for statistical reports monitor records and check and review data for completion and conformance with established procedures Throughout the day they answer and direct calls for the office assigned complete basic receptionist duties and general office follow upsupport as needed As a key personnel they establish and maintain cooperative and harmonious working relationships with program staff workers families business agencies office vendors and general public
Services for this position must be provided on site As a result the position requires incumbents to report to work on site each day of active employmentEnter enrollment attendance and content specific data into designated systems Verify entered data by reviewing correcting changing or deleting entered information When requested enroll or drop participants in Child Plus Attach eligibility documents and ensure that all data listed is accurately entered into the database Resolve discrepancies by using standard procedures to return incomplete documents to the appropriate staff member for resolutionPerform moderate to difficult clerical and technical assignments independently Responsible to open andor close the office at designated times Ensure basic receptionist duties are completed including checking visitors and staff into the office answering phones and directing calls to the appropriate extensions As needed make copies scan or file basic documentsMonitor database and compile information for reporting when designated Run weekly or monthly reports as determined by the Program Records teamTyping letters forms monitoring records and reports; checking and reviewing data for completion and conformance with established regulations and proceduresOrganize and maintain cleanliness and stocking of all common areas throughout the officeOther duties as required and may be subject to change
As service providers to the underprivileged and vulnerable in our community all employees are considered Mandated Reporters and must report any instance of physical or sexual abuse to proper authorities
Graduation from high school or Timely completion of required training
Must have 2 4 years of general office administration data processing business administration or related field experience
Volunteers of America is an Equal Opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law
This employer participates in E Verify as required by the federal government and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the US If E Verify cannot confirm that you are authorized to work this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security DHS or Social Security Administration SSA so you can begin to resolve the issue before the employer can take any action against you including terminating your employment