DATA ENTRY CLERK

NYC Department of Social Services; New York (NY); On-site; USD 36,000 - 43,000; Full time

Job summary

An established public service organization is seeking a Clerical Associate to support the HireNYC initiative. This role involves performing a variety of administrative functions, ensuring accurate record-keeping, and facilitating communication between job providers and seekers. The position plays a crucial part in helping individuals achieve self-sufficiency through essential services and job placements. Join a dedicated team that contributes to the community's well-being and supports diverse programs aimed at economic stability. If you are detail-oriented and passionate about public service, this opportunity is perfect for you.

Qualifications

• Must have a high school diploma and one year of clerical experience.
• Ability to type a minimum of 100 keystrokes per minute.

Responsibilities

• Check records for accuracy and maintain electronic records for providers.
• Data enter new employer accounts and communicate with providers.

Skills

Keyboard familiarity

Clerical experience

Data entry

Education

Four-year high school diploma or equivalent

Job description

MUST BE PERMANENT IN THE CIVIL SERVICE CLERICAL ASSOCIATE TITLE OR IF YOU ARE HIRED PROVISIONALLY AS A CLERICAL ASSOCIATE, YOU MUST TAKE AND PASS THE CLERICAL ASSOCIATE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE FOR CONTINUED EMPLOYMENT.

The New York City Human Resources Administration (HRA) provides temporary help to individuals and families with social service and economic needs to assist them in reaching self-sufficiency via essential and diverse programs/services, such as: temporary Cash Assistance, Supplemental Nutrition Assistance Program (SNAP), childcare, eviction prevention services, adult protective services, job training, employment plans/support, domestic violence assistance, child support enforcement, etc. The employees of Employment & Support Services Administration- Career Services help provide unique individual services to eligible New Yorkers aimed towards the achievement of long-term self-sufficiency.

Business Link is a division of the New York City Human Resources Administration. Business Link is responsible for matching employers with jobseekers who have the skills that employers are seeking; provides free job placement services; hosts job fairs, maintains a repository of job seekers and offers alerts by text message through its TEXT2Work program. Business Link is the recruitment arm of the agency and works closely with the community and employers to fill job orders, provide free job placement, and offer subsidized job training opportunities to Cash Assistance recipients and low-income individuals in New York City.

The Career Services is recruiting for one (1) Clerical Associate to function as HireNYC Clerical Associate. Under the general direction of the Project Manager for HireNYC: Human Services, the HireNYC Clerical Associate II assists the Project Manager by performing a variety of administrative functions.

Duties and Responsibilities

1. Checks records for accuracy of information (e.g., crosschecks that the aggregate number of hires credited to a provider on one report matches the sum of individual hires credited to that provider on another report, checks the Welfare Management System for Cash Assistance case status on the date of hire).
2. Maintains an electronic record for each provider, including correspondence between the providers and Business Link, Implementation Plans, Hire Sheets, Requests For Modification of Hiring Requirement, correspondence from DSS Office of Legal Affairs regarding requests for Full of Partial Exemptions from the Hiring Requirement; and correspondence from Agency Chief Contracting Officer and/or DSS Program Contracting Officers.
3. Collects information from the Business Link Account Management (AM) and Job Development (JD) teams regarding provider engagement (e.g. Did the provider share jobs, consider Business Link referrals and provide feedback on those referrals?) and communications between the providers and the AM and JD teams).
4. Communicates with providers regarding the number of hires on submitted Hire Sheet that count toward a provider’s Public Assistance Hiring Requirement, the outcome of Requests for Hiring Modification, invites to HireNYC informational sessions and compliance outcomes.
5. Inform job seekers of employment opportunities and next steps such as how to apply.
6. Data enters new employer accounts, associated contract data (e.g., contract number, agency, start date, end date and award amount) and new hire data into the Business Link system.

Correct Salary Range: $36,971- $42,517

Work Location: 123 William Street New York, NY 10038

Hours/Schedule: 09:00 AM to 05:00 PM Flex

Minimum Qualifications

Qualification Requirements: A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement: Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.