Data Entry / Clerical Support

Iron Mountain; Kansas City (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Shift: 8:00 - 4:30 Monday - Friday

On-site location 6501 Beacon Drive, KC

Job summary

Iron Mountain is seeking a skilled Data Entry/Clerical Support Specialist to join the Operations team. You will input and manage customer inventory data within the Safekeeper system, ensuring accuracy and quality control across digital and physical record processes.

The role requires 1–2 years in high-volume data entry or records management with clerical and customer support experience, and the ability to obtain Public Trust clearance.

Qualifications

• 1-2 years of experience in high-volume data entry or records management with clerical and customer support experience.
• Must be able to obtain a Public Trust Clearance plus customer credentials as needed
• Strong knowledge of inventory management systems and basic quality control auditing functions.
• Proven ability in problem-solving and task prioritization, in managing multiple data streams like destruction, permanent removals, and internal moves.
• High School Diploma or equivalent; relevant technical certifications are welcomed.

Responsibilities

• Manage the end-to-end data input process by accurately keying label, location, and contract information while resolving exceptions and closing work orders in a timely manner.
• Collaborate with customers, account managers, and internal project teams to research and resolve data discrepancies and provide receipt acknowledgments or requested reports.
• Ensure compliance with quality control standards by performing scanning, auditing, and document preparation to guarantee high-quality electronic images and secure product delivery.

Skills

Data entry

Clerical work

Customer support

Inventory management systems

Quality control

Problem solving

Task prioritization

Education

High School Diploma

Tools

Safekeeper system

Job description

US | MO | Kansas City | 6301 Winchester Avenue Suite 203

Full time

J0108488

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a skilled and detail-oriented Data Entry/Clerical Support Specialist to join our Operations team. In this role, you will be responsible for inputting and managing customer inventory data within the Safekeeper system, ensuring high levels of accuracy and quality control across all digital and physical record processes.

What You’ll Do

In this role, you will:

• Manage the end-to-end data input process by accurately keying label, location, and contract information while resolving exceptions and closing work orders in a timely manner.

• Collaborate with customers, account managers, and internal project teams to research and resolve data discrepancies and provide receipt acknowledgments or requested reports.

• Ensure compliance with quality control standards by performing scanning, auditing, and document preparation to guarantee high-quality electronic images and secure product delivery.

What You’ll Bring

The ideal candidate will have:

• 1-2 years of experience in high-volume data entry or records management with clerical and customer support experience

• Must be able to obtain a Public Trust Clearance plus customer credentials as needed

• Strong knowledge of inventory management systems and basic quality control auditing functions.

• Proven ability in problem-solving and task prioritization , specifically in managing multiple data streams like destruction, permanent removals, and internal moves.

• High School Diploma or equivalent ; relevant technical certifications are welcomed.

What We Offer

• Salary details: 17.75 PER HOUR SCA wage based on employment package

• Shifts: 8:00 - 4:30 Monday - Friday

• Location: 6501 Beacon Drive Kansas City MO 64133

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement.

Requisition: J0108488