Data Entry / Claims Specialist II

BCForward; Phoenix (AZ); Hybrid; USD 21,000 - 29,000; Full time

Job summary

BCforward is seeking a Taxpayer Services - Specialist - Claims Specialist II for a Phoenix, AZ role on a hybrid schedule (onsite 1 day per week). This position handles unclaimed property work of considerable difficulty in claim processing and acts as an investigator applying program rules.

You will communicate with claimants and holders, conduct interviews, gather information, review notarized documents, and apply relevant statutes and regulations to determine ownership and approve payments.

Qualifications

• Data entry skills required for processing unclaimed property claims.
• Ability to communicate complex information to claimants and holders.
• Strong attention to detail and discretion in handling sensitive information.

Responsibilities

• Communicate complex ownership information to claimants and holders.
• Conduct claimant interviews and investigations for ownership verification.
• Gather information from various sources and review documents such as affidavits and powers of attorney.
• Review and interpret statutes and regulations relevant to unclaimed property.
• Approve payment of valid claims and coordinate workload to meet deadlines.

Skills

Data Entry

Claims Processing

Good Communication Skills

Job description

Job Description

Job Description

Position Title: Taxpayer Services - Specialist - Claims Specialist II

Location: Phoenix, AZ 85007 (Hybrid Schedule: Onsite 1 day per week.)

Shift Timing: 8:00 AM – 5:00 PM Mon - Friday 40.00 Hours Per Week

Anticipated Start Date: 1–2 Weeks

Duration: 09 Months contract and the possibility to be extended the contract.

Pay Rate: $18.00/hour on W2

Job Description:

• This position performs unclaimed property work of considerable difficulty in the area of claim processing.
• The role is that of an investigator exercising some individual judgment.
• This position works independently while exercising an elevated level of prudence and discretion.
• The duties of this position facilitate the Section's statutory requirement to safeguard the property in its custody.
• This position exists to validate and substantiate the claims of ownership of unclaimed property.
• This is accomplished by processing unclaimed property claims using the precise application of program rules, regulations, policies and procedures, the laws affecting ownership (such as domestic relations and probate) for all 50 states, federal regulations and international restrictions.

The purpose of this position is to:

• Accurately and professionally communicate to claimants and holders complex information to determine ownership of unclaimed property.
• Conduct initial and follow-up claimant interviews and investigations to elicit information regarding ownership utilizing deductive reasoning and intuitive thought.
• Independently gather information from a variety of sources.
• Review and critically read documents (such as notarized affidavits, powers of attorney, wills, trusts, contracts, court documents, corporate resolutions and minutes).
• Research records and reports to efficiently locate properties.
• Independently interpret and apply statutes and regulations.
• Approve payment of claims.
• Oversee and coordinate a workload of claims effectively within the time constraints and quality standards set by statute, claimant expectation and agency goals.

Preferred Skills : Data Entry, Claims Processing, Good Communication Skills

Company Description

BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.

Company Description

BCforward is a leading workforce solutions company connecting skilled professionals with top employers nationwide. We are committed to empowering careers through meaningful opportunities, professional growth, and exceptional support throughout the employment journey.