Data Entry and Customer Service Pharmacy Technician

Evexias; Conway (AR); On-site; USD 30,000 - 45,000; Full time

Job summary

Evexias seeks a Pharmacy Technician in Conway, Arkansas, to support operations by entering detailed patient and prescription information into the pharmacy system. This critical role emphasizes accuracy and precision to enhance patient safety.

The ideal candidate will possess a current Arkansas pharmacy technician license and at least two years of relevant experience. This position offers a highly collaborative environment with strong focus on patient care and compliance with industry standards.

Qualifications

• At least 2 years of experience in a compounding pharmacy environment, preferably within a 503A or 503B regulated setting.

Responsibilities

• Accurately input new and refill prescription details.
• Submitting prescription claims to insurance companies and resolving issues.
• Updating and managing patient information to ensure accurate records.
• Working closely with pharmacists and pharmacy staff on data verification.

Skills

Attention to detail

Communication skills

Customer service

Familiarity with FDA regulations

Education

Current pharmacy technician license in Arkansas

Job description

Job Title: Pharmacy Technician
Reports to: Pharmacist in Charge
FLSA Status: Non -Exempt
Hours: Monday - Friday 9:00am - 5:00pm
Salary: TBD

At FarmaKeio, we’re reshaping healthcare by focusing on root causes of illness and restoring balance and vitality.

Job Summary

The Data Entry and Customer Service Pharmacy Technician role is a vital component of FARMAKEIO’s operations, focused on accurately and efficiently entering patient and prescription information into a pharmacy’s computer system. Reporting to the Pharmacist in Charge, this position is essential for ensuring patient safety, maintaining precise records, and supporting overall pharmacy operations.

Key Responsibilities

• Entering Patient and Prescription Information: Accurately inputting new and refill prescription details, including drug names, dosages, and patient demographics. This requires strong attention to detail to avoid errors that could lead to medication mix‑ups or incorrect dosing.
• Processing Insurance Claims: Submitting prescription claims to insurance companies and resolving any rejections or billing issues. This involves understanding various insurance plans and communicating effectively with both patients and insurers.
• Maintaining Patient Profiles: Updating and managing patient information, such as allergies, medical conditions, and contact details, to ensure comprehensive and up-to‑date records. This is critical for preventing adverse drug interactions.
• Collaborating with Pharmacists: Working closely with pharmacists and other pharmacy staff to address data discrepancies, verify prescription details, and assist with inventory management. This collaborative environment ensures a smooth workflow and high‑quality patient care.

Qualifications

• Must hold a current pharmacy technician license in the state of Arkansas.
• At least 2 years of experience in a compounding pharmacy environment, preferably within a 503A or 503B regulated setting.
• Proven verbal and written communication skills to effectively interact with patients, practitioners, and team members.
• Superior customer service and interpersonal skills to foster positive relationships and ensure patient satisfaction.
• Familiarity with FDA regulations, USP standards, and cGMP principles is highly preferred.

Equal Employment Opportunity Statement

FARMAKEIO is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We comply with all applicable federal, state, and local fair employment laws, ensuring equal employment opportunities for all employees and applicants. Employment decisions at FARMAKEIO are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital or familial status, military or veteran status, citizenship status, creed, domestic violence victim status, caregiver status, or any other characteristic protected under applicable laws.

This policy applies to all aspects of employment, including recruitment, hiring, training, compensation, benefits, promotions, transfers, terminations, and other terms and conditions of employment. FARMAKEIO is dedicated to maintaining a workplace free from discrimination, harassment, and retaliation, ensuring a respectful and inclusive environment where all employees can thrive. If you require a reasonable accommodation during the application process or in your role due to a disability or any other protected status, please contact [e-mail] for assistance.