Data Entry Admin

Field Fresh Foods; Gardena (CA); In loco; USD 38.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay with incentives

Health benefits

401(k) with company match

Employee discounts

On‑Demand Pay

Descrizione del lavoro

Field Fresh Foods in Gardena, CA is seeking a Data Entry Admin to support order placement, inquiries, and issue resolution. The role requires clear communication, problem-solving, and a customer-focused approach to ensure a seamless shopping experience.

The position emphasizes bilingual Spanish/English communication and collaboration with sales, operations, and warehouse teams to fulfill orders and maintain high customer satisfaction.

Competenze

• 1-2 years of customer service experience, preferably in food distribution or logistics
• Bilingual in Spanish and English preferred for effective communication
• Strong verbal and written communication skills to interact with customers and internal teams
• Ability to handle customer concerns professionally and find solutions quickly
• Attention to detail to accurately process orders and maintain records

Mansioni

• Respond to customer inquiries via phone and email in a professional and timely manner
• Process customer orders, changes, and returns with accuracy
• Provide product and service information, answering customer questions and concerns
• Work closely with sales, operations, and warehouse teams to ensure order fulfillment and on-time delivery
• Handle customer complaints and issue resolution while maintaining a positive customer experience
• Maintain accurate records of customer interactions and transactions in the system
• Assist in coordinating deliveries, tracking shipments, and updating customers as needed
• Identify opportunities to enhance customer experience and suggest process improvements

Conoscenze

Customer service

Communication

Problem-solving

Attention to detail

Formazione

High school diploma or equivalent

College degree preferred

Strumenti

Gmail

Google Workspace

CRM systems

Descrizione del lavoro

Data Entry Admin

Location: On-site at Field Fresh Foods

About Us

At Field Fresh Foods, we are passionate about delivering the freshest, highest-quality produce to our customers. As a trusted industry leader, we specialize in providing customized fresh food solutions to restaurants, retailers, and food service providers. Our commitment to quality, innovation, and sustainability drives everything we do.

We believe in fostering a collaborative, dynamic, and growth‑oriented work environment where employees are empowered to take ownership of their roles and make a real impact. At Field Fresh Foods, you won’t just have a job, you’ll build a fulfilling career with opportunities for advancement, professional development, and a supportive team that values your contributions. If you’re looking to join a company that values hard work, fresh ideas, and customer satisfaction, we’d love to have you on board.

Job Summary

We are seeking a friendly and detail‑oriented Data Entry Admin to assist customers with order placement, inquiries, and issue resolution. This role requires strong communication skills, problem‑solving abilities, and a customer‑focused mindset to ensure an exceptional customer experience.

Bilingual in Spanish and English is preferred to effectively communicate with a diverse customer base.

What You’ll Do

• Respond to customer inquiries via phone and email in a professional and timely manner
• Process customer orders, changes, and returns with accuracy
• Provide product and service information, answering customer questions and concerns
• Work closely with sales, operations, and warehouse teams to ensure order fulfillment and on‑time delivery
• Handle customer complaints and issue resolution while maintaining a positive customer experience
• Maintain accurate records of customer interactions and transactions in the system
• Assist in coordinating deliveries, tracking shipments, and updating customers as needed
• Identify opportunities to enhance customer experience and suggest process improvements

What You Bring to the Table

• Education: High school diploma or equivalent required; college degree preferred
• Experience: 1-2 years of customer service experience, preferably in food distribution or logistics
• Bilingual: Fluent in Spanish and English (Preferred)
• Communication Skills: Strong verbal and written skills to interact effectively with customers and internal teams
• Problem‑Solving Mindset: Ability to handle customer concerns professionally and find solutions quickly
• Attention to Detail: Ability to accurately process orders and maintain records
• Tech‑Savvy: Proficiency in Gmail, Google Workspace (Docs, Sheets, Drive), and CRM systems

Why Join Field Fresh Foods?

We know that great employees are the foundation of our success, and we’re committed to providing a rewarding and supportive work environment. Here’s what we offer:

• Competitive pay with performance‑based incentives
• Comprehensive health benefits (Medical, Dental, and Vision)
• 401(k) with company match to help you plan for the future
• Employee discounts on fresh products
• On‑Demand Pay to access your earnings when you need them
• Opportunities for career advancement and professional development