Data & Enterprise Systems Analyst

Alma College; Alma (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Alma College is seeking a Systems Analyst to support its enterprise information systems, databases, reporting platforms, and data integrations. Working with campus departments, vendors, and ITS staff, this role analyzes and improves business processes, develops technical solutions, and helps ensure secure, scalable operations of the College's administrative systems.

The position emphasizes collaboration, data-driven decision making, and participation in enterprise system and database

Qualifications

• Bachelor’s degree in IT, CS, IS, or related field.
• Two years of professional experience supporting business systems, enterprise apps, databases, or related technologies.
• Strong analytical and problem-solving skills.
• Proficiency in writing and troubleshooting SQL queries.
• Ability to analyze business processes and identify opportunities for improvement.
• Excellent written and verbal communication skills.
• Ability to document technical and business processes clearly.
• Ability to communicate effectively with both technical and non-technical audiences.
• Ability to learn complex enterprise software systems and institutional business processes.

Responsibilities

• Support the administration, maintenance, enhancement, and operation of enterprise applications including ERP, CRM, workflow management, reporting, and auxiliary systems.
• Assist with system implementations, upgrades, testing, troubleshooting, and vendor coordination.
• Develop, maintain, and support data integrations and information exchanges between institutional systems and third-party applications.
• Develop and maintain SQL queries, stored procedures, reports, dashboards, data extracts, and other reporting solutions.
• Assist with database administration activities including performance monitoring, maintenance, security, data validation, and troubleshooting.
• Serve as ITS representative for data governance, reporting, and data quality initiatives.
• Collaborate with departments, vendors, and ITS staff to deliver process improvements based on college business objectives.

Skills

Analytical thinking

Problem-solving

Communication skills

Requirements analysis

Learning enterprise software

Education

Bachelor’s degree in information technology, computer science, information systems, or related discipline

Tools

Ellucian Colleague

Microsoft SQL Server

Job description

Alma College is seeking a Systems Analyst to support its enterprise information systems, databases, reporting platforms, and data integrations. Working with campus departments, vendors, and ITS staff, this role analyzes and improves business processes, develops technical solutions, and helps ensure secure, scalable operations of the College's administrative systems.

The position emphasizes collaboration, data-driven decision making, and participation in enterprise system and database