Data-Driven Supplier Warranty & Quality Lead

Hydrogen Group; United States; Presencial; USD 76 000 - 83 000; Tempo parcial

Resumo da oferta

Hydrogen Group is seeking a Supplier Warranty Engineer for a 6-month, on-site contract in Normal, IL. You will support the technical management and continuous improvement of a Supplier Warranty Partnership Program, acting as a bridge between warranty data, returns, supplier quality, and the supplier network.

Responsibilities include analyzing warranty data to identify trends, driving corrective actions, developing KPIs, and generating recurring reports and dashboards with Hex and Databricks.

Qualificações

• 4+ years of experience with automotive supplier warranty data and statistical analysis.

Responsabilidades

• Support the technical execution and continuous improvement of the Supplier Warranty Partnership Program.
• Partner with Supplier Quality teams to analyze field data and identify opportunities to improve product quality and reduce warranty costs.
• Drive continuous improvement through supplier corrective action processes, including warranty-related corrective actions.
• Collaborate with data analytics teams to establish data requirements and improve address warranty concerns.
• Develop and track Supplier Warranty KPIs across vehicle and product programs.
• Conduct ad-hoc data analysis and technical deep dives into vehicle issues and warranty trends.
• Maintain accurate warranty evidence, supplier agreement data, claims information, and performance metrics.
• Generate recurring reports and dashboards using analytics tools such as Hex and Databricks.
• Analyze warranty data to identify trends, root causes, and optimization opportunities.
• Coordinate with internal stakeholders to collect data and align with program objectives.
• Communicate with suppliers to gather information and resolve discrepancies.
• Collaborate cross-functionally to improve warranty data quality and support program objectives.
• Manage multiple projects across teams and locations.

Conhecimentos

Statistical analysis

Analytical skills

Problem solving

Cross-functional collaboration

Communication skills

Project management

Formação académica

Bachelor’s degree in Engineering

Master’s degree preferred

Ferramentas

Hex

Databricks

JIRA

Descrição da oferta de emprego

Hydrogen Group is seeking a Supplier Warranty Engineer for a 6-month, on-site contract in Normal, IL. You will support the technical management and continuous improvement of a Supplier Warranty Partnership Program, acting as a bridge between warranty data, returns, supplier quality, and the supplier network.

Responsibilities include analyzing warranty data to identify trends, driving corrective actions, developing KPIs, and generating recurring reports and dashboards with Hex and Databricks.