Data-Driven Student Success & Retention Manager

Pepperdine University; Malibu (CA); On-site; USD 70,000 - 77,000; Full time

Job summary

Pepperdine University in Malibu, CA seeks a Student Continuity Manager to ensure a seamless, supported path to graduation for Seaver College students through proactive mentoring and data‑driven outreach.

You will collaborate across campus—Student Success Center, Financial Aid, Academic Advising, OISS, HRL, Athletics, and Career Center—to identify barriers, coordinate interventions, and connect goals with internships and post‑grad plans.

Qualifications

• Master’s degree is required (Higher Education, Counseling, Business, or related field).
• 3 years of experience in student affairs, success coaching, advising, or academic administration.
• Ability to mentor students on personal financial management and budgeting.
• Experience managing re-enrollment pipelines and persistence data.
• Proficiency with Microsoft Office, Google Workspace, including ability to design complex spreadsheets.

Responsibilities

• Proactive case management and coaching to identify at-risk students and develop persistence plans.
• Coordinate retention initiatives with the Student Success Center, Counseling Center, SSC, Advising, Financial Aid, HRL, Athletics, OISS, and Career Center.
• Lead liaison with faculty ensuring follow-up within FERPA guidelines when student alerts are addressed.
• Oversee stop-out and academic recovery campaigns to reengage students and support re-enrollment.

Education

Master’s degree in Higher Education, Counseling, Business, or related field

Tools

Microsoft Office

Google Workspace

EAB Navigate

PeopleSoft

Job description

Pepperdine University in Malibu, CA seeks a Student Continuity Manager to ensure a seamless, supported path to graduation for Seaver College students through proactive mentoring and data‑driven outreach.

You will collaborate across campus—Student Success Center, Financial Aid, Academic Advising, OISS, HRL, Athletics, and Career Center—to identify barriers, coordinate interventions, and connect goals with internships and post‑grad plans.