Data-Driven Process Analyst II (Power BI, SQL, Jira)

Eliassen Group; Charlotte (NC); Hybrid; Confidential; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401k with company matching

Life insurance

Job summary

Eliassen Group in Charlotte, NC is seeking a Process Analyst II to lead process analysis, mapping, and improvement initiatives. The role focuses on translating findings into clear requirements, user stories, and acceptance criteria while partnering with product, business, and technical stakeholders to manage Agile requirements in Jira.

Responsibilities include data analysis with Excel, Power BI, and SQL to drive data-informed decisions, support QA and change management, and identify

Qualifications

• Experience translating findings into business requirements, user stories, and acceptance criteria in Jira.
• Proficiency with Jira and Agile methodologies.
• Experience with process mapping, documentation, and requirements gathering.
• Data analysis and reporting using Excel, Power BI, and SQL.
• Strong communication and stakeholder management skills.
• Root cause analysis and problem solving.

Responsibilities

• Lead process analysis, mapping, and improvement initiatives; translate findings into requirements, user stories, and acceptance criteria.
• Perform data analysis and reporting with Excel, Power BI, and SQL to identify trends and drive decisions.
• Manage Jira-based requirements gathering and collaborate with product, business, and technical stakeholders.
• Support QA activities, including QA plans, test plans, and release readiness assessments.
• Support change management to drive product adoption and stakeholder engagement.
• Identify continuous improvement opportunities to streamline processes and reduce costs.
• Analyze processes, operational data, data quality, and KPIs to identify root causes and improvements.
• Conduct ad hoc analyses to answer business questions and provide actionable insights.
• Use data to help teams evaluate opportunities and measure outcomes.

Skills

Agile methodologies

Data analysis

Stakeholder management

Process mapping

Tools

Jira

Power BI

SQL

Job description

Eliassen Group in Charlotte, NC is seeking a Process Analyst II to lead process analysis, mapping, and improvement initiatives. The role focuses on translating findings into clear requirements, user stories, and acceptance criteria while partnering with product, business, and technical stakeholders to manage Agile requirements in Jira.

Responsibilities include data analysis with Excel, Power BI, and SQL to drive data-informed decisions, support QA and change management, and identify