Data-Driven Operations Lead, Child Advocacy Programs

Nationwide Children's Hospital; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

Nationwide Children's Hospital is looking for an Operations Manager to oversee day-to-day operations at the Child Advocacy Center. This role will focus on providing leadership, managing staff performance, and ensuring high-quality service delivery both at the main center and satellite locations.

The ideal candidate should have a Bachelor’s degree in healthcare, strong supervisory skills, and at least five years of management experience in a healthcare setting. Responsibilities include operational oversight, performance monitoring, and process improvement.

Qualifications

• Five years of experience in management and supervision within a healthcare environment.
• Experience translating complex data into clear and actionable insights using data visualization techniques.
• Experience designing dashboards, reports, and visualizations to support leadership decision-making.

Responsibilities

• Oversee day-to-day operations and service delivery.
• Lead and manage staff performance and development.
• Design and improve operational processes and workflows.
• Monitor key performance indicators and provide actionable insights.
• Ensure adherence to policies and maintain operational integrity.

Skills

Supervisory skills

Project management

Analytical skills

Organizational skills

Effective communication

Education

Bachelor’s degree in healthcare or a related field

Master’s Degree

Job description

Nationwide Children's Hospital is looking for an Operations Manager to oversee day-to-day operations at the Child Advocacy Center. This role will focus on providing leadership, managing staff performance, and ensuring high-quality service delivery both at the main center and satellite locations.

The ideal candidate should have a Bachelor’s degree in healthcare, strong supervisory skills, and at least five years of management experience in a healthcare setting. Responsibilities include operational oversight, performance monitoring, and process improvement.