Data-Driven Member Experience Analyst

MJK Connections LLC; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

MJK Connections LLC is seeking a Member Experience Analyst in Chicago, Illinois. This role involves analyzing data to support credit union clients, building reports and dashboards, and delivering actionable insights. Candidates should have a bachelor's degree in a quantitative field, proficiency in Excel, and experience with data visualization tools. Strong communication skills and the ability to handle multiple projects are essential. Join a collaborative team dedicated to exceptional service and data-driven strategies.

Qualifications

• Bachelor's degree in Business, Economics, Finance, Mathematics, Statistics, Computer Science, or Engineering.
• Experience with large volumes of unstructured & structured data.
• Excellent written and verbal communication skills.
• Detail-oriented with strong organizational skills.
• Expert level with Excel, including experience with pivot tables.

Responsibilities

• Handle analysis of data using data visualization techniques to drive business decisions.
• Work on high-impact strategic analytics projects.
• Build and maintain recurring metrics, reports, and dashboards.
• Present findings to internal team members and clients.
• Assist in creating internal process efficiencies.

Skills

Data analysis

Communication skills

Teamwork

Excel proficiency

Problem solving

Detail-oriented

Education

Bachelor's Degree in a quantitative or business-related field

Tools

Tableau

Alteryx

PowerPoint

Job description

MJK Connections LLC is seeking a Member Experience Analyst in Chicago, Illinois. This role involves analyzing data to support credit union clients, building reports and dashboards, and delivering actionable insights. Candidates should have a bachelor's degree in a quantitative field, proficiency in Excel, and experience with data visualization tools. Strong communication skills and the ability to handle multiple projects are essential. Join a collaborative team dedicated to exceptional service and data-driven strategies.