Data-Driven Customer Success Manager for Auto Retail

Orbee; McKinney (TX); Sur place; USD 110 000 - 130 000; Plein temps

Résumé du poste

Orbee is seeking a client-focused role in McKinney, TX to guide automotive customers through our data-as-a-service platform, from onboarding to ROI analysis. You will translate complex data into actionable plans, work across Google Ads, Meta Ads, and email automation, and partner with engineering to shape product roadmaps.

The role emphasizes consultative communication, SaaS/MarTech experience, and an analytical mindset to improve client outcomes and retention.

Qualifications

• Background in SaaS, MarTech, or data-driven environments.
• 3+ years in the automotive industry is highly preferred.
• Analytical mindset with dashboard-driven storytelling.
• Consultative communication translating tech to business needs.

Responsabilités

• Technical onboarding and adoption: guide clients through data integrations.
• MarTech optimization: advise on Google/Meta Ads and email workflows.
• Data translation: align data capabilities with dealership goals.
• Product strategy: relay client insights to engineering/product teams.
• Business reviews: lead data-driven ROI and funnel analyses.

Connaissances

SaaS experience

MarTech

Data integrations

Analytical mindset

Consultative communication

Outils

HubSpot

Google Ads

Meta Ads

Email Automation

APIs

Description du poste

Orbee is seeking a client-focused role in McKinney, TX to guide automotive customers through our data-as-a-service platform, from onboarding to ROI analysis. You will translate complex data into actionable plans, work across Google Ads, Meta Ads, and email automation, and partner with engineering to shape product roadmaps.

The role emphasizes consultative communication, SaaS/MarTech experience, and an analytical mindset to improve client outcomes and retention.