Data-Driven Customer Success Manager

Orbee; Frisco (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Orbee is seeking a client-facing, data-driven professional to serve as the primary advisor to automotive dealership clients within Orbee’s data-as-a-service ecosystem.

You will guide technical onboarding, optimize MarTech integrations, and translate data insights into actionable business decisions. This role collaborates with Engineering and Product, and leads data-driven quarterly business reviews.

Qualifications

• Background in SaaS, MarTech, or data-driven environments.
• 3+ years in the automotive industry preferred, understand CRM/DMS and data silos.
• Able to discuss data flows and software integrations clearly.
• Analytical mindset with dashboard experience.
• Strong consultative communication translating technical needs to business outcomes.

Responsibilities

• Lead technical onboarding and adoption of Orbee tracking scripts and data integrations.
• Advise on MarTech interactions with Google Ads, Meta Ads and Email Automation; build audience segments.
• Translate data capabilities to dealership business goals; explain data pipelines to non-technical stakeholders.
• Collaborate with Engineering and Product to translate client needs into roadmap requirements.
• Conduct data-driven QBRs analyzing funnel performance, attribution, and ROI.

Skills

SaaS/MarTech background

Consultative communication

Data flows & integrations

Dashboard literacy

CRM/DMS familiarity

Tools

HubSpot

Google Ads

Meta Ads

Email Automation

Job description

Orbee is seeking a client-facing, data-driven professional to serve as the primary advisor to automotive dealership clients within Orbee’s data-as-a-service ecosystem.

You will guide technical onboarding, optimize MarTech integrations, and translate data insights into actionable business decisions. This role collaborates with Engineering and Product, and leads data-driven quarterly business reviews.