DATA & DOCUMENT MANAGEMENT PROGRAM ASSISTANT

State of New Hampshire

New Hampshire

On-site

USD 25,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

Dental plan

Life insurance

Wellness program

Paid holidays

Job summary

STATE OF NEW HAMPSHIRE is seeking a Data and Document Management Program Assistant to support the Solid Waste Management Bureau’s information management, education, permitting, compliance assurance, and enforcement functions.

The role involves data management, record-keeping, cataloging, and customer service, with opportunities to contribute to program decisions and Lean initiatives. Willingness to learn and adapt to procedures is essential.

Qualifications

Equivalent combination of 2 years of education and experience after high school.
Education and experience must be in administrative, clerical or office support, business, public administration, data management, information technology, or a related field.

Responsibilities

Assist in developing and managing e-Library functions and document QA.
Process and maintain reporting data and run database queries.
Back-up for File Manager; review permit applications and annual reports for administrative completeness.
Respond to telephone, email and in-person requests for SWMB program information.
Assist with data, information and document management activities by other programs when needed.

Skills

Administrative experience

Data management

Public administration knowledge

Education

Equivalent combination of 2 years of education and experience

Job description

STATE OF NEW HAMPSHIRE JOB POSTING

DEPARTMENT OF ENVIRONMENTAL SERVICES

WASTE MANAGEMENT DIVISION / SOLID WASTE MANAGEMENT BUREAU

29 HAZEN DRIVE, CONCORD NH 03301

DATA & DOCUMENT MANAGEMENT PROGRAM ASSISTANT

Typical Starting Salary: $17.81/hour - $23.39/hour

The State of New Hampshire, Department of Environmental Services, Waste Management Division, Solid Waste Management Bureau, has a full-time vacancy for Data and Document Management Program Assistant.

SUMMARY

Performs a variety of data management, record-keeping, and customer service activities in support of the Solid Waste Management Bureau’s information management, education, permitting, compliance assurance, and enforcement functions.

YOUR EXPERIENCE COUNTS

Each additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.

OTHER INFORMATION

MINIMUM QUALIFICATIONS

Education/Experience: Equivalent combination of 2 years of education and experience after completion of high school. Education and experience must be in administrative, clerical or office support, business, public administration, data management, information technology, or a related field.

License/Certification: None

Other Requirements: None

PREFERRED QUALIFICATIONS

Knowledge of the principles and practices of public administration. Ability to gather, assemble, correlate, and analyze facts and identify existing or potential problems. Ability to contribute to the development of sound operational procedures. Ability to exercise sound judgment in appraising situations and making routine decisions. Ability to make decisions based upon fact-finding interviews within the parameters of the rules and policies of the agency. Ability to meet with clients and explain programs sponsored by the department or agency in which the position is located. Ability to present ideas clearly and effectively. Ability to establish and maintain effective working relationships with other employees and the public. Knowledge of modern office practices, procedures, and equipment. Knowledge of English, spelling and arithmetic. Knowledge of office record keeping and reporting. Ability to follow specific instructions in gathering facts, data, or resources in organizing required information.

AFTER-HIRE REQUIREMENTS

None

CAREER ADVANCEMENT OPPORTUNITIES

In-Band Advancement Available: Yes / No

Broad Group Level Advancement Available: Yes / No

DISCLAIMERS

The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.

When applicable, the work of an employee in trainee status in this position shall be overseen by a fully qualified individual. An employee in trainee status shall meet the minimum qualifications within the period of time specified on the SJD, not to exceed one year of being hired into this position.

RESPONSIBILITIES

Assists with the development and management of e-Library functions of the Solid Waste Management Bureau’s (SWMB), including but not limited to preparing and performing quality assurance/quality control of documents, cataloging, and uploading documents, developing plans for converting paper files to e-files in batches, and assisting in updating standard operating procedures for handling incoming and outgoing documents.

Processes and maintains reporting data, runs database queries, enters data into the bureau’s database, and prepares related reports using sophisticated report writing software to assess compliance and in support of various SWMB initiatives.

Performs quality assurance/quality control work to assure proper and accurate data entry, record- keeping and document preservation.

Acts as back-up for the SWMB’s File Manager, as needed, including but not limited to preparing incoming mail to be scanned, reviewing permit applications and annual reports for administrative completeness, updating database records, conducting file reviews for the Public Information Center, and researching records in support of Bureau functions.

Responds to telephone, email and in person requests for SWMB program information.

Researches and compiles SWMB program information to assist technical staff with project and program decisions.

Provides support for implementing programs, projects, and procedures to accomplish the annual and strategic goals of the SWMB, the Waste Management Division, and the NHDES, including participating in chartered Lean events; serving on special project committees; assisting with data, information and document management activities by other programs when needed; and reviewing draft documents for readability and understanding.

Continually seeks to improve practices to add quality and value in support of the Department's mission, while identifying and eliminating unnecessary or redundant actions.

Criminal background and driving record review required.

For further information please contact Laura Filiau, Program Manager, LAURA.J.FILIAU@des.nh.gov 603-271-0675

TOTAL COMPENSATION INFORMATION

The State of NH total compensation package features an outstanding set of employee benefits, including:

HMO or POS Medical and Prescription Drug Benefits

The actual value of State-paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.

See this link for details on State-paid health benefits:

https://www.das.nh.gov/hr/benefits.aspx

Value of State's share of Employee's Retirement: 12.87% of pay

Other Benefits