Data Conversion & AI Transformation Lead

IVANS Insurance Solutions; Chicago (IL); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Applied Systems focuses on reinventing insurance technology, delivering AI-powered cloud solutions to agencies and brokers worldwide. This leadership role guides a Data Conversion team in a hybrid setup across multiple offices, shaping talent strategies and leveraging AI to improve outcomes.

The role emphasizes coaching, stakeholder management, and transformation initiatives, with a strong emphasis on data conversion delivery and customer satisfaction.

Qualifications

• 2+ years of leadership experience managing technical, consulting, implementation, or data-focused teams.
• Experience with AI, automation, machine learning, generative AI, or digital transformation initiatives.
• Bachelor’s degree or equivalent experience, plus 5+ years working in data conversion or analysis roles.

Responsibilities

• Lead, coach, and develop a team of Data Conversion Specialists, building a culture of accountability, continuous learning, and customer success.
• Identify skill gaps and craft talent strategies that prepare the team for future business needs.
• Spot opportunities to apply AI, automation, and emerging technologies to improve efficiency, quality, and customer outcomes.
• Champion experimentation, rapid prototyping, and continuous improvement, driving adoption of AI-powered tools across the team.
• Own delivery of data conversion activities across a portfolio of customer implementations, tracking KPIs for quality, productivity, and customer satisfaction.
• Support complex, strategic, and at-risk customer engagements, serving as an escalation point for migration challenges and solution design.

Skills

Leadership

Coaching

Stakeholder management

AI & automation

Data conversion

Education

Bachelor’s degree or equivalent experience

Job description

Applied Systems focuses on reinventing insurance technology, delivering AI-powered cloud solutions to agencies and brokers worldwide. This leadership role guides a Data Conversion team in a hybrid setup across multiple offices, shaping talent strategies and leveraging AI to improve outcomes.

The role emphasizes coaching, stakeholder management, and transformation initiatives, with a strong emphasis on data conversion delivery and customer satisfaction.