Data Center Technician, Third Party Data Centers

Socket.dev; Las Vegas (NV); On-site; USD 86,000 - 118,000; Full time

Job summary

Google’s Hardware Operations team keeps the world’s data infrastructure running smoothly. As an Operations Technician, you’ll install, configure, test, and maintain hardware and server software, including complex networking components.

You’ll participate in small projects and develop contingency plans while handling physically demanding tasks in a cutting-edge environment. We empower Google customers with scalable AI and infrastructure capabilities.

Qualifications

• Experience repairing and troubleshooting IT equipment or related roles.
• Experience diagnosing OS, hardware, or networking issues.
• Ability to work non-standard shifts and weekends.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track media for standard data security issues per Google standards.
• Disassemble equipment at end-of-life for part replacement in a team setting.
• Repair and perform preventative maintenance on equipment, servers, or infrastructure with defined solutions and guidance.

Skills

Component-level repairs

Troubleshooting hardware/OS/networking

Lift 50 lb

Non-standard hours

Data center experience

Team collaboration

Education

Bachelor's degree or equivalent practical experience

Google IT Support Professional Certificate

Job description

Minimum qualifications:

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
  
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
  
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.).
• Experience working within a data center or network operation center environment.
  
• Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment.

About the job:

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $86000 - $118000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Deploy and operate new data center infrastructure across projects or functions.
  
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
  
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
  
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
  
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.