Data Center Technician & Project Lead – HPC Ops

PGTEK; Shelton (CT); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

Relocation assistance

HPC infrastructure exposure

Collaborative team environment

Annual renewal potential

Customer-facing project work

Job summary

PGTEK is seeking a Data Center Technician / Project Coordinator to support an HPC environment for a major enterprise customer. You will balance hands-on infrastructure work with customer interaction and project coordination.

The role combines technical maintenance of data center hardware with proactive project management, ensuring successful execution of infrastructure initiatives and consistent customer updates. Based in Shelton, CT, this onsite role requires US citizenship.

Qualifications

• Must have/willing to obtain US citizenship.
• Previous experience as Data Center Technician, Infrastructure Technician, or similar technical support role.
• Strong project coordination or project management skills.
• Excellent verbal and written communication with customers.
• Experience supporting enterprise server, storage, and networking hardware.
• Strong organizational skills and ability to manage multiple priorities.
• Ability to work independently while collaborating with cross-functional teams.

Responsibilities

• Provide hands-on support for enterprise server, storage, networking, and data center infrastructure.
• Coordinate and lead recurring project status meetings with customers and internal stakeholders.
• Serve as the primary customer contact, providing regular updates and ensuring exceptional customer satisfaction.
• Support and maintain an HPC environment, including storage and networking infrastructure.
• Collaborate with engineering, operations, and customer teams to troubleshoot issues and coordinate maintenance activities.
• Document project status, action items, infrastructure changes, and operational procedures.
• Perform hardware installations, upgrades, troubleshooting, repairs, and preventative maintenance.
• Assist with planning and coordinating infrastructure projects from initiation through completion.
• Ensure work is completed according to data center best practices and customer requirements.

Skills

Data Center Ops

Project Coordination

Customer Communication

Server & Network Hardware

Job description

PGTEK is seeking a Data Center Technician / Project Coordinator to support an HPC environment for a major enterprise customer. You will balance hands-on infrastructure work with customer interaction and project coordination.

The role combines technical maintenance of data center hardware with proactive project management, ensuring successful execution of infrastructure initiatives and consistent customer updates. Based in Shelton, CT, this onsite role requires US citizenship.