Data Center Technician — Power the Global Cloud

Amazon Web Services (AWS); New Carlisle (IN); On-site; USD 43,000 - 75,000; Full time

Job summary

Amazon Data Services, Inc. is seeking a Data Center Technician in the USA Indiana/New Carlisle area to support 24/7 data center operations. Responsibilities include server rack installations, hardware repairs, network troubleshooting, and on-call participation to ensure service availability.

Travel to multiple data centers may be required during training and operations. The role emphasizes collaboration with engineers, software developers, and vendors, plus on-boarding new team members and

Qualifications

• 2 years of computer/server hardware troubleshooting experience.
• 2 years of computer layer 1/2 networking experience, including troubleshooting.
• Bachelor’s degree in an IT-related field.
• Willingness to travel to data center locations.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Hardware troubleshooting

Networking

Travel readiness

Team collaboration

Education

Bachelor’s degree in IT-related field

Tools

Linux/Unix Administration

Network design

Job description

Amazon Data Services, Inc. is seeking a Data Center Technician in the USA Indiana/New Carlisle area to support 24/7 data center operations. Responsibilities include server rack installations, hardware repairs, network troubleshooting, and on-call participation to ensure service availability.

Travel to multiple data centers may be required during training and operations. The role emphasizes collaboration with engineers, software developers, and vendors, plus on-boarding new team members and