Data Center Technician - Madison, NC

Dormont Manufacturing Co; Alabama; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) plan

Comprehensive healthcare

HSA matching

Ongoing learning opportunities

Job summary

Dormont Manufacturing Co is seeking a Data Center Technician in Alabama to maintain and troubleshoot IT systems and ensure reliable network services. The ideal candidate should have experience with server installations and network infrastructure. Responsibilities include routine maintenance, performance monitoring, and disaster recovery assistance.

We offer an outstanding benefits package including unlimited paid time off, healthcare, and a 401(k) plan, emphasizing work-life balance and ongoing learning opportunities.

Qualifications

• 2-4+ years' experience in IT systems and data center management.
• Willing to be onsite 5 days a week.
• Familiar with maintaining HVAC systems.

Responsibilities

• Maintain and troubleshoot data center IT systems.
• Perform server installations and network updates.
• Ensure uninterrupted access to network services.
• Regularly monitor system performance and conduct maintenance.
• Document procedures and comply with security standards.
• Assist with disaster recovery operations.

Skills

Network infrastructure understanding

Data center operations familiarity

Troubleshooting skills

Server installation knowledge

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

What success looks like in this role

• The Data Center Technician’s responsibilities include maintaining the data center’s IT system, troubleshooting issues, performing server installations, and ensuring uninterrupted access to network services.
  The ideal candidate for this role should possess a strong understanding of network infrastructure and data center operations.
  Familiarity with server installations and network updates is also required.

• Installing and configuring data center infrastructure including servers, racks, switches and other hardware

• Regularly monitoring system performance and troubleshooting issues

• Performing regular maintenance and updates to systems, software, and hardware

• Ensuring the data center’s HVAC (Heating, Ventilation, and Air Conditioning) systems are operating efficiently

• Carrying out routine network maintenance tasks, such as managing user accounts, permissions, email, anti-virus, anti-spam

• Ensuring the data center’s power supply is consistent and reliable

• Ensuring data backups are completed and stored correctly

• Assisting with disaster recovery operations in the event of power failures, fires, or other disasters

• Documenting procedures, systems and network configuration

• Complying with and maintaining security standards within the data center

• Communicating regularly with other IT staff and management to report on status of the data center

Additional Responsibilities

• Triage issues with direction from Dell Support
• Execute plan of action from Dell Domain Engineer/L3
• Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts
• Server Testing and validation (running diagnostics, capturing and uploading logs)
• Upgrading Firmware as neededParts locker management, manage inbound and outbound parts
• Spare parts management, separate from parts locker (during CW server deployments)

Qualifications

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 2-4+ years’ experience in area of responsibility
• MUST BE WILLING TO BE ONSITE 5 DAYS A WEEK IN LOCATION

Benefits

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) plan, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-MT1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.