Data Center Technician L2

NTT DATA, Inc.; Ashburn (VA); On-site; USD 46,700 - 70,119; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k retirement plan

Paid time off

Job summary

NTT DATA, Inc. is looking for a Data Center Technician in Ashburn, Virginia. This position requires strong mechanical and electrical knowledge, with responsibilities including maintaining operational integrity and providing regulatory compliance for critical facility systems. The ideal candidate will have at least 3 years of experience in similar environments, a relevant technical degree, and certifications. Offered salary is competitive, along with benefits including paid time off, insurance, and a 401k plan.

Qualifications

• 3+ years in mechanical/electrical position within critical facilities like data centers.
• Understanding of NEC, NFPA codes for compliance.
• Current CPR/First Aid and NFPA 70E certification required.

Responsibilities

• Manage operational integrity of electrical, mechanical, fire safety systems.
• Conduct regular inspections and maintenance of systems.
• Work with contractors to ensure quality control.

Skills

Mechanical knowledge

Electrical knowledge

Fire life safety knowledge

Problem solving

Communication

Education

Associate of Science in Technology degree

High School Diploma or GED

Tools

Multimeter

Forklift

HVAC systems

Job description

Your day at NTT DATA

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.

The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

What You’ll Be Doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Mechanical responsibilities: cold water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems.
• Electrical responsibilities: electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load.
• Fire Life Safety responsibilities: wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices.
• Test performance of electromechanical assemblies and electronic voltmeters.
• Read blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes.
• Inspect parts for surface defects.
• Install electrical or electronic parts and hardware in housings or assemblies, using hand tools.
• Align, fit, or assemble component parts, using hand or power tools.
• Operate, monitor, maintain, and respond to abnormal conditions in facility systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control.
• Analyze systems to ensure best practices for both internal and external customers.
• Provide feedback to DCO Engineering on the effectiveness of existing standards and processes.
• Work with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades.
• Work with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency and cost reduction.
• Manage systems to avoid unplanned customer-impacting events.
• Work with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems.
• Perform other duties as assigned.
• Regular, predictable attendance is essential to satisfactory performance.

Knowledge, Skills & Abilities

• Understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including electrical distribution and layout, transformers, PLCs, generators, switchgear, UPS systems, STS, ATS, PDU’s, chilled water systems, CRAC/CRAH’s, pre‑action sprinkler systems.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Current knowledge in industrial safety best practices (e.g., lockout/tag out, arc flare protection, OSHA and state regulations).
• Familiarity with data trending/tracking and analysis and the ability to utilize a PC‑based integrated critical monitoring system.
• Ability to process hands and eye requests such as tape rotation, rack and stack of equipment, inventory hardware, power cycle devices, patch cable install/remove.
• Demonstrated hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including:
• Chilled water systems
• Large centrifugal chillers
• Cooling towers
• Heat exchangers
• Water treatment systems
• VFD’s and pumps
• HVAC equipment
• CRAC/CRAH’s
• Humidification systems
• Water heaters
• Water/Air filters
• BMS and PLC controls
• Emergency standby diesel generator systems
• Fuel/Oil systems
• 480/277 and 208/120 electrical generation and distribution
• Static UPS systems
• Double interlock pre‑action systems
• Excellent communication skills, both written and oral.
• Proficient with MS Office Suite (Word, Excel, PowerPoint, Project).
• Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems.
• Ability to learn quickly and address issues as they arise during normal working hours or after hours.
• Ability to operate in and promote a rigorous process‑driven team environment.
• Ability to logically analyze and solve problems.
• Ability to effectively multi‑task multiple projects.
• Ability to operate hand and machine tools (hammer, drill, saw, etc.).
• Ability to operate electrical tools such as a multimeter or infrared camera.
• Ability to operate a forklift.
• Comfortable working in a high‑stress, fast‑paced environment with shifting priorities.
• Possess critical thinking and complex problem‑solving skills.

L2 Education & Experience

• Associate of Science in Technology degree or equivalent education and/or work experience.
• Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semiconductor, or power plant).
• CPR/First Aid and NFPA 70E certification during employment.
• Possession of an OSHA approved forklift certification or ability to obtain one after hire.
• High School Diploma or GED required.

Physical Requirements

• Primarily walking, standing, and bending with some sitting.
• Ability to communicate effectively with verbal, visual and listening skills.
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate required equipment and computer keyboard, mouse, and other technical instruments.
• Able to lift and carry heavy equipment, up to 50 pounds.
• Ability to climb ladders and work on a raised platform.

WORK CONDITIONS

• Data Center environment with varying temperatures and loud noises.
• Potential extensive daily usage of workstation or computer.
• Must work on‑site; no telecommuting permitted.

Special Requirements

• Must be willing to be part of the after‑hours notification and escalation protocol.
• Must wear leather close‑toed shoes with a solid rubber sole.
• Must possess a current, valid state‑issued driver’s license.

Compensation and Benefits

Hourly base salary for this position is $33.90 - $50.90 and is eligible for overtime pay in accordance to local state and federal ‘Wage and Hour’ requirements. All regular full‑time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time‑off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401k retirement plan.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.