955 - Data Center Technician L1

NTT Global Data Centers Americas, Inc.; Virginia (MN); On-site; USD 45,460 - 84,033; Full time

Benefits offered by this job

401(k) retirement plan

Medical insurance

Dental insurance

Vision insurance

Paid time off

Short-term disability

Long-term disability

Job summary

NTT Global Data Centers Americas, Inc. is seeking a Data Center Technician to support the operational integrity of electrical, mechanical, and fire life safety systems in our data centers. The technician maintains processes that maximize customer uptime in a cost-effective way.

You will monitor, maintain, and improve critical facility infrastructure, work with contractors, and ensure regulatory compliance while minimizing downtime and costs.

Qualifications

• High school diploma or equivalent required; various mechanical/electrical roles preferred.
• Associate degree or technical equivalent with relevant facility experience is ideal.
• CRP/First Aid and NFPA 70E certification during employment.
• OSHA forklift certification or ability to obtain after hire.

Responsibilities

• Develop approaches to minimize operational costs while improving efficiency.
• Maintain mechanical systems including chilled water and HVAC units.
• Maintain electrical systems including switchgear, UPS, PDU, and power distribution.
• Maintain fire life safety systems including sprinklers and detection devices.
• Test electromechanical assemblies and read blueprints and diagrams.
• Inspect components and install electrical/electronic parts with tools.
• Operate and monitor facility systems to ensure reliability.
• Collaborate with engineers, contractors, and CF Ops Lead Technician on PM programs.
• Analyze conditions and suggest new technologies to improve efficiency and reduce costs.
• Manage systems to prevent unplanned downtime.
• Perform other duties as assigned; maintain regular attendance.

Skills

Electrical systems

Mechanical systems

Fire life safety

Troubleshooting

Safety compliance

Communication

Multitasking

Customer coordination

Education

High School Diploma or equivalent

Associate’s Degree or equivalent

CRP/First Aid

NFPA 70E certification

OSHA forklift certification

Associate of Science in Technology

Tools

MS Office Suite

Job description

Data Center Technician

The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The technician maintains and follows processes that maximize customer uptime in the most cost-effective way.

Responsibilities

• Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies.
• Maintain mechanical systems including chilled water systems, HVAC units (roof top, CRAC/CRAH, humidification).
• Maintain electrical systems including utility/generator switchgear, UPS, PDU, and critical power distribution.
• Maintain fire life safety systems including wet sprinkler, pre‑action sprinkler, and associated detection devices.
• Test electromechanical assemblies and electronic voltmeters, read blueprints, schematics, and diagrams.
• Inspect parts for surface defects; install electrical or electronic components using hand or power tools.
• Operate, monitor, and maintain facility systems; analyze systems for best practices.
• Provide feedback to DCO Engineering on effectiveness of standards and processes.
• Work with contractors and consultants to review quality assurance for expansions, corrections, and upgrades.
• Work with CF Ops Lead Technician to track and complete preventive and predictive maintenance programs.
• Analyze operating conditions, recommend new technologies, and improve overall efficiency and cost reduction.
• Manage systems to avoid unplanned customer-impacting events.
• Perform other duties as assigned; maintain regular attendance.

Knowledge, Skills & Abilities

• Understanding of mechanical, electrical, and fire life safety systems used in data centers, including transformers, PLCs, generators, switchgear, UPS, STS, ATS, PDUs, chilled water, CRAC/CRAH, pre‑action sprinklers.
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and related building codes.
• Experience with industrial safety best practices: lockout/tag‑out, arc flash protection, OSHA regulations.
• Familiarity with data trending/tracking and analysis using PC‑based integrated critical monitoring systems.
• Hands‑on experience installing, maintaining, and troubleshooting commercial and industrial systems such as chiller, cooling towers, heat exchangers, water treatment, VFDs, pumps, HVAC equipment, humidification, water heaters, filters, BMS, PLC controls, standby diesel generators, fuel systems, and UPS.
• Excellent written and oral communication; ability to coordinate with customers and contractors.
• Proficiency with MS Office Suite.
• Ability to operate hand, power, and electrical tools and forklift.
• Ability to work in a high‑stress, fast‑paced environment with shifting priorities; willing to work nights, holidays, and weekends.
• Strong critical‑thinking and problem‑solving skills; ability to multitask multiple projects.

Education & Experience

• High School Diploma (or equivalent). Associate’s Degree or equivalent experience and minimum 2 years in a mechanical/electrical position within critical facilities (preferably data center, hospital, semiconductor, or power plant).
• CRP/First Aid and NFPA 70E certification during employment.
• OSHA approved forklift certification or ability to obtain one after hire.
• Associate of Science in Technology or equivalent with minimum 3 years in a mechanical/electrical position in critical facilities (preferably data center, hospital, semiconductor, or power plant).

Physical Requirements

Primarily walking, standing, and bending; lifting up to 50 pounds; climbing ladders and working on raised platforms; close visual work on a computer terminal. Dexterity of hands and fingers to operate equipment and computer input devices.

Work Conditions

Data center environment with varying temperatures, loud noises, and extensive daily use of a workstation or computer. Work is performed on‑site; no telecommuting.

Compensation & Benefits

Hourly base salary: $33.00 – $61.25, eligible for overtime in accordance with local state and federal Wage and Hour requirements. All regular full‑time employees are eligible for an annual bonus based on individual and company performance. Benefits include paid time‑off, medical, dental, and vision, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan.

Equal Opportunity Employer

NTT Global Data Centers is a proud Equal Opportunity Employer with a global culture that embraces diversity. The company is committed to providing an environment free of unfair discrimination and harassment. Employees are not discriminated against based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.