Data Center Technician, IV

Google; Stillwater (OK); On-site; USD 122,000 - 173,000; Full time

Job summary

Google is seeking an Operations Technician in Stillwater, OK to install, configure, test, troubleshoot and maintain hardware and server software in a cutting-edge data center environment.

The role involves moving racks, configuring networks, and collaborating with cross-functional teams. You will participate in projects and develop contingency plans while working non-standard hours as required.

Qualifications

• 4 years of experience diagnosing and troubleshooting operating systems, computer hardware, and server hardware.
• Experience with networking protocols.
• Experience with component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) and perform physical tasks.
• Must be able to work non-standard hours including weekends and night shifts.

Responsibilities

• Coordinate across teams to manage construction activities at facilities for service vendors, and ensure safety, security, and compliance.
• Compile and analyze data to create scripts and tools for data center-related tracking and reporting, in line with project objectives.
• Provide expertise and mentorship to deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose moderately complex issues with equipment or infrastructure as they arise.
• Own the repair, fix, and performance of preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues.

Skills

OS troubleshooting

Hardware repair

Networking protocols

Physical stamina

Shift flexibility

Job description

This role is not eligible for U.S. immigration sponsorship.

Minimum qualifications

• 4 years of experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Experience with performing component-level repairs on IT equipment.
• Ability to lift/move 50lb (23kg) of equipment as required and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• 6 years of experience in maintenance and monitoring of server systems.
• Experience working within a data center or network operation center environment.
• Experience collaborating and partnering with teams.
• Experience in team and project management and leadership.

About The Job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $122000 - $173000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Coordinate across teams involving moderate to high complexity to manage construction activities at facilities to support service vendors, and ensure safety, security, and compliance. Help identify needs and coordinate the allocation of resources for space expansion and modification design.
• Compile and analyze data to create and configure scripts and tools for data center-related tracking and reporting, in line with project objectives, with some guidance.
• Provide expertise and mentorship to deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose moderately complex issues with equipment or infrastructure as they arise, and identifying the resources needed to resolve identified issues.
• Own the repair, fix, and performance of preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with limited precedent, independently.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .