Data Center Technician II

Google; Houston (TX); On-site; USD 86,000 - 118,000; Full time

Benefits offered by this job

Equity

Benefits

Bonus target

Job summary

Google's Hardware Operations team seeks an Operations Technician to install, configure, test, troubleshoot and maintain hardware like servers and components, and to configure networks and related devices. You may lead small projects and installations; expect on-site work moving racks in Google's data centers.

The role emphasizes hands-on repair, troubleshooting and collaboration in a fast-paced, cutting-edge infra environment with non-standard hours support.

Qualifications

• Experience with component-level repairs and troubleshooting on technical equipment.
• Diagnose OS, server hardware, or networking protocols.
• Ability to lift 50 lb and perform physical tasks.
• Willingness to work non-standard hours including nights, weekends, and holidays.
• Bachelor's degree or equivalent practical experience.
• Completion of Google IT Support Professional Certificate.
• 2 years of experience diagnosing/troubleshooting OS, hardware or networking protocols.
• Experience in data center or NOC environment.
• Collaborate effectively within dynamic teams.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose issues.
• Maintain data security and integrity per Google standards.
• Disassemble equipment at end-of-life in a team setting.
• Repair and perform preventative maintenance on equipment and infrastructure.

Skills

Component repairs

Troubleshooting OS/Server/Network

Lifting 50lb

Shift work

Team collaboration

Education

Bachelor's degree

Google IT Support Certificate

Job description

This role is not eligible for U.S. immigration sponsorship.

Minimum qualifications:

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

About The Job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting‑edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $86000 - $118000 (USD) + 15% bonus target + equity + benefits

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
• Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Learn more about benefits at Google.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.