Data Center Technician III

Google; Bridgeport (AL); On-site; USD 105,000 - 145,000; Full time

Job summary

Google is seeking an Operations Technician to install, configure, test and maintain hardware such as servers and components in its cutting-edge data centers. You will work with Google's Linux-based systems and network gear, performing repairs, upgrades and preventative maintenance as part of a collaborative operations team.

This role requires physical ability to move heavy equipment, willingness to work non-standard hours, and experience in data center environments.

Qualifications

• Experience repairing and troubleshooting IT equipment at component level.
• Experience diagnosing operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift 50 lb and perform physical tasks for extended periods.
• Ability to work non-standard hours, including nights, weekends and holidays.

Responsibilities

• Deploy and operate data center infrastructure across teams.
• Troubleshoot and diagnose equipment or infrastructure as issues arise.
• Maintain data security and integrity following Google standards.
• Disassemble end-of-life equipment for part replacement.
• Perform preventative maintenance on servers and infrastructure.

Skills

Hardware troubleshooting

Networking protocols

OS & server hardware troubleshooting

Physical stamina

Shift work ability

Education

Bachelor's degree or equivalent

Job description

This role is not eligible for U.S. immigration sponsorship.

Minimum qualifications

• Experience with performing component-level repairs and troubleshooting on technical equipment.
• Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
• Experience with networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in maintenance and monitoring of server systems.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Experience with Linux operating systems.
• Experience in project management and leadership, and collaborating and partnering with teams.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $105000 - $145000 (USD) + 15% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Deploy and operate new data center infrastructure across teams.
• Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
• Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .