Data Center Technician II — Infrastructure Operations & Support

Goldbelt Nighthawk, LLC; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company matching

Paid time off

Professional development opportunities

Job summary

A cybersecurity solutions provider in Albuquerque seeks a Data Center Technician II to provide technical support for their Datacenter Operations Center. The role involves monitoring and managing infrastructure systems, troubleshooting issues, and supporting a high-performance team. Candidates should have at least an Associate's Degree and one year of relevant experience in an IT environment, alongside strong customer service skills. This position offers a competitive salary and comprehensive benefits package.

Qualifications

• Essential customer service skills for user interaction.
• Ability to develop documents and processes.
• Minimum one year of technical experience in IT or data centers.

Responsibilities

• Monitor data center infrastructure systems.
• Troubleshoot issues identified by alerts.
• Perform installation and configuration of equipment.
• Maintain records and support management processes.

Skills

Customer service skills

Attention to detail

Process development

Troubleshooting skills

Education

Associates Degree or equivalent experience

Tools

Data center monitoring tools

IT infrastructure management systems

Job description

A cybersecurity solutions provider in Albuquerque seeks a Data Center Technician II to provide technical support for their Datacenter Operations Center. The role involves monitoring and managing infrastructure systems, troubleshooting issues, and supporting a high-performance team. Candidates should have at least an Associate's Degree and one year of relevant experience in an IT environment, alongside strong customer service skills. This position offers a competitive salary and comprehensive benefits package.