Data Center Technician 4

Kelly Digital Infrastructure; Athens (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Kelly Digital Infrastructure seeks experienced field operations personnel to audit data center work, guide technicians, and support fiber-related projects in fast-paced environments. You will perform fiber installations, decommissioning, migrations, and break/fix activities while using OTDRs and power meters to troubleshoot.

Reading diagrams and MoPs is essential, as is clear customer communication. Strong leadership and documentation skills are required to ensure cable management, safe

Qualifications

• 3-5+ years of experience in data center operations or a similar technical environment.
• Experience leading teams or supervising technicians.
• Strong hands-on experience with single-mode and multi-mode fiber optic cabling.
• Experience with optical testing and transport troubleshooting.
• Ability to read network diagrams, engineering documentation, and cut sheets.
• Strong communication and documentation skills.
• Experience using Microsoft Office Suite and customer ticketing systems.
• Ability to work in fast-paced, high-availability environments.

Responsibilities

• Perform audits of work completed in data centers and co-location facilities.
• Provide technical guidance and oversight to field technicians.
• Support fiber installation, decommissioning, migrations, remediation, and break/fix activities.
• Conduct optical testing and troubleshooting using OTDRs, optical power meters, VFLs, and related tools.
• Interpret and execute Methods of Procedure (MoPs), engineering documents, cut sheets, and network diagrams.
• Ensure proper cable management and accurate fiber connections.
• Communicate directly with customers and provide project updates through ticketing systems and meetings.
• Maintain quality, safety, and operational standards across all activities.

Skills

Fiber optic cabling

Optical testing

Network diagrams

Communication

Documentation

Ticketing systems

MS Office

Team leadership

Data center operations

Tools

MS Office

Ticketing systems

Job description

• Perform audits of work completed in data centers and co-location facilities.
• Provide technical guidance and oversight to field technicians.
• Support fiber installation, decommissioning, migrations, remediation, and break/fix activities.
• Conduct optical testing and troubleshooting using OTDRs, optical power meters, VFLs, and related tools.
• Interpret and execute Methods of Procedure (MoPs), engineering documents, cut sheets, and network diagrams.
• Ensure proper cable management and accurate fiber connections.
• Communicate directly with customers and provide project updates through ticketing systems and meetings.
• Maintain quality, safety, and operational standards across all activities.

Required Qualifications

• 3-5+ years of experience in data center operations or a similar technical environment.
• Experience leading teams or supervising technicians.
• Strong hands-on experience with single-mode and multi-mode fiber optic cabling.
• Experience with optical testing and transport troubleshooting.
• Ability to read network diagrams, engineering documentation, and cut sheets.
• Strong communication and documentation skills.
• Experience using Microsoft Office Suite and customer ticketing systems.
• Ability to work in fast-paced, high-availability environments.

Physical Requirements

• Ability to lift and move equipment up to 50 lbs.
• Comfortable working at heights and in varying environmental conditions.