Data Center Technician

Randstad USA; Wilmington (DE); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Job summary

Randstad USA is seeking an experienced Data Center Technician for a long-term project role in Wilmington, DE. The position involves hands-on hardware installation and maintenance in a state-of-the-art data center environment with rotating AM shifts.

Responsibilities include rack-and-stack tasks, patch panel work, and strong focus on troubleshooting, documentation, and change control processes. The role offers growth opportunities and a dynamic workload.

Qualifications

• Experience in a complex high availability data center environment.
• Strong knowledge of data center processes and design.
• Hands-on with midrange systems in large-scale environments (100+ servers): IBM, HP, Oracle, Dell hardware.
• Excellent troubleshooting and ability to document resolutions in a ticketing system.
• Understanding of switch/port configurations.
• Ability to assess outage risk and make informed decisions.
• Strong cable management for fiber and copper in a data center.
• Must be able to lift up to 50 lbs and walk long distances.

Responsibilities

• Rack and stack enterprise class technology (network, storage and enterprise servers).
• Run, trace, dress and test copper and fiber cables from patch panel to device.
• Familiarity with Patch Panels.
• Troubleshoot and diagnose hardware/connectivity.
• Commission and Decommission of Hardware.
• Adhere to Change Control Processes.

Skills

Data center experience

Troubleshooting

Server hardware

Documentation

Networking basics

Education

No degree required

Tools

Patch Panels

Job description

Job Summary

Randstad is responsible for the entire day to day management of state of the art data center operations throughout the United States for a multinational banking and financial services holding company. It is the largest of its kind in the United States with total worldwide assets in excess of US$2 trillion. World-class data center seeking experienced Data Center Technician for long term project role.

Shift(s) - AM Shift (12AM-12PM) / Rotating 3,2,2,3

location: Wilmington, Delaware

job type: Solutions

salary: $25 - 28 per hour

work hours: Rotating Shifts

education: No Degree Required

Responsibilities

• Global Financial Leader with Exciting Data Center opportunity
• Physical / hands-on worker
• Undergoing complex make-over
• Creative schedule enables extra days off compared to normal 5 days a week
• Opportunities for growth and advancement
• Unique workload each day (not the same thing every day)

Basic responsibilities would include but not limited to:

• Rack and stack enterprise class technology (network, storage and enterprise servers).
• Running, tracing, dressing and testing copper and fiber cables from patch panel to device.
• Familiarity with Patch Panels
• Troubleshooting and diagnostics of hardware/connectivity.
• Commission and Decommission of Hardware
• Must be able to perform component replacement (DIMMs, hard drives, power supplies).
• Adhere to Change Control Processes

Qualifications

• Previous experience working in a complex high availability data center environment providing layer one hardware installation, ongoing maintenance, problem identification and incident resolution.
• A strong working knowledge of data center processes and design.
• Hands on expertise of midrange systems in large scale (100+ servers) environments- IBM, HP, Oracle, & Dell server hardware.
• Exceptional troubleshooting and problem resolution skills and the ability to document complex problem resolution summaries and repetitive tasks interfaces through an online ticketing system.
• Understanding of switch/port configurations
• Critical thinking and decision making related to outage risk assessment
• Strong cable management skills and experience managing fiber & copper in a data center environment.
• Candidates must be able to lift up to 50 lbs, walk long distances, and safely use a step stool when needed.

Desired Skills & Experience

• Certifications: A+, Server+, or Network+
• Technical writing and documentation skills are preferred.
• Proficient in Microsoft Office

Equal Opportunity Employer

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Additional Information

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.