Data Center Technician

Arvato Direct Services Potsdam GmbH; Fayetteville (GA, AR); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Pay

401(k) with company matching

Paid Time Off

Flexible Spending Accounts

Voluntary benefits

Employee Assistance Program

Tuition reimbursement

Job summary

Arvato is hiring a Data Center Technician to support installation and upkeep of cabling ensuring seamless hardware network operations. You will work at client sites on high-security transport, and provide reports on daily activities.

The role requires experience with cables, tools, and data center environments, with travel as needed and a commitment to safety and professional client interaction.

Qualifications

• Valid driver's license with clean record.
• Ability to travel for business needs.
• Basic experience with hand and power tools.
• Experience with Word, Excel, Teams and email.
• Prior data center, logistics or construction experience preferred.
• Knowledge of network cabling and test equipment preferred.

Responsibilities

• Arrive at client sites with all required equipment and PPE.
• Cable server racks by patching fibre and copper cables where trained.
• Provide professional customer service at all times.
• Follow client procedures including safety and security.
• Communicate with colleagues and provide timely reports.
• Complete daily checklists and general admin tasks.

Skills

Valid driver's license

Willing to travel

Hand & power tools

MS Word/Excel/Teams

Data center/logistics experience

Networking cabling knowledge

Tools

VFLs

OTDR

Power meters

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce.

With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

Job Description

This role supports Arvato’s newest data center services, delivering critical solutions such as high-security transport, white-glove delivery, and technical support. Our clients include hyperscale data center operators, high-tech freight forwarders, co-location providers, and Software as a Service (SaaS) companies.

The Data Center Technician assumes a critical role in the installation and upkeep of cabling to guarantee seamless operations of hardware networks, including equipment and server/network rack decommissioning.

Tasks

• Arrive at clients’ sites on time, with all required equipment, uniform, procedures, documentation, and PPE.
• Cable server racks by patching and dressing fibre and copper cables (in certain regions, and training will be provided).
• Provide industry-leading customer service levels by always acting professionally with clients and colleagues.
• Follow clients’ procedures and requirements, including health and safety, and security.
• Communicate with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely, and efficient manner. Reports include arrival times, delays, safety concerns, and completion times.
• Complete daily checklists and provide reports on daily activities or tasks, including other general administration tasks.

Qualifications

• Valid driving license with a good driving record.
• Ability to travel for business needs.
• Basic experience with hand and power tools.
• Experience with Microsoft Word, Excel, Teams and email.
• Prior experience in a data center, logistics or construction environment preferred.
• Knowledge of network cabling, optic types, and test equipment preferred.
• Familiarity with common networking terms, cabling infrastructure best practices and methodologies preferred.
• Prior experience with medium to large, complex project scopes and ambiguous details within work environment strongly preferred.
• Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters preferred.Understanding of infrastructure technologies, including Routers, Switches and other network gear preferred.

Benefits

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

EEO & Data Protection

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.

Disclosures: Responsible for processing your application data is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG. The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can contact the company’s Data Protection Officer at the above-mentioned postal address. Further information on data protection and your rights can be found here.