Data Center Installer

Arvato Direct Services Potsdam GmbH; Santa Clara (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Pay

401(k) with company matching

Paid Time Off

Flexible Spending Accounts

Tuition reimbursement

Employee Assistance Program

Job summary

Arvato Direct Services Potsdam GmbH is seeking an Data Center Installer to support client data centers by installing and positioning server racks, and cabling for cloud infrastructure. Safety, security, and high-quality service are priorities as you work in hyperscale environments.

The role requires lifting heavy loads, tool use, and travel as needed; strong communication with teams and clients is essential for successful daily operations.

Qualifications

• Ability to lift 60–80 pounds; occasional up to 110 pounds with proper technique.
• Ability to transport server racks up to 1,600–1,700 lbs using a rack tug.
• Valid driver’s license with a good driving record.
• Ability to travel for business needs.
• Basic experience with hand and power tools.
• Experience with Microsoft Word, Excel, Teams and e-mail.
• Prior experience with installation of structured cabling (fiber and copper) preferred.

Responsibilities

• Arrive at clients’ sites on time with equipment, PPE, and documentation.
• Unload and unpack equipment; position server racks at client sites.
• Cable server racks by patching and dressing fibre and copper cables.
• Provide professional customer service and follow procedures.
• Follow client safety, security, and operational guidelines.
• Communicate status updates to management and teams; complete daily reports.
• Complete daily checklists and assist with general administration.
• Perform additional duties as assigned based on skills.

Skills

Physical stamina

Attention to detail

Team communication

Willingness to travel

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

Email

Job description

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.

You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.

Job Description

This role supports Arvato’s newest data center services, delivering critical solutions such as high-security transport, white-glove delivery, and technical support. Our clients include hyperscale data center operators, high-tech freight forwarders, co-location providers, and Software as a Service (SaaS) companies.

The Data Center Installer works inside clients’ data centers delivering, positioning, and installing server racks to build their cloud infrastructure. Safety, security and customer service are the priorities.

YOUR TASKS

• Arrive at clients’ sites on time, with all required equipment, uniform, procedures and documentation, and PPE.
• Unload and unpack with power tools and position customers’ IT hardware (server racks).
• Cable server racks by patching and dressing fibre and copper cables (in certain regions, and training will be provided).
• Provide industry-leading customer service levels by always acting professionally with clients and colleagues.
• Follow clients’ procedures and requirements, including health and safety, and security.
• Communicate with colleagues, including managers, planners, team leaders and supervisors, in a consistent, timely, and efficient manner. Reports include arrival times, delays, safety concerns, and completion times.
• Complete daily checklists and provide reports on daily activities or tasks, including other general administration tasks.
• Any other duties that may be assigned from time to time in line with your skills and competencies.

Qualifications

Ability to lift to 60-80 pounds is required, with occasional exertion up to 110 pounds (using safe lifting methods).

• Ability to assist in the transport of server racks (1,600–1,700 lbs) on wheels using a rack tug.

Strong organizational and problem-solving skills, with high levels of attention to detail.

Valid class driver’s license with a good driving record.

Ability to travel for business needs.

Basic experience with hand and power tools.

Experience with Microsoft Word, Excel, Teams and e‑mail.

Prior experience with the installation of structured cabling, including fiber and copper is preferred.

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience.

Disclosure requirements pertaining to the collection of your personal data: Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.

The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.

You can contact the company’s Data Protection Officer at the above-mentioned postal address.

Further information on data protection and your rights can be found here.